Herb Chambers BMW of Boston - Service Center

Great work and prompt scheduling. Work done on time and was kept up to date on completion. Car was delivered from service spotlessly clean inside an out was kept up to date on completion. Car was delivered from service spotlessly clean inside an out More

James Gibbons of Herb Chambers BMW Boston is the best service rep in the business. The decision to purchase a car from any dealer rests with the customer experience after the purchase is made. James ma service rep in the business. The decision to purchase a car from any dealer rests with the customer experience after the purchase is made. James makes the decision easy. More

Excellent service, polite, with realistic assessment of wait time, professional and knowledgeable. While the wait area is pleasant, the seating is too close at the time when viral variants are still posing wait time, professional and knowledgeable. While the wait area is pleasant, the seating is too close at the time when viral variants are still posing a danger of infection even to vaccinated individuals. More

Higor and the whole service dept was great. Higor kept me up to date and explained everything to me. I would happily recommend them to everyone. up to date and explained everything to me. I would happily recommend them to everyone. More

Came to Herb Cambers BMW Boston, when Hank Santos became service manager two years ago. I am most pleased and will continue doing business here. service manager two years ago. I am most pleased and will continue doing business here. More

My BMW was long overdue on service and everything it needed was meticulously done. Higor was a pleasure to deal with: attentive and kept me posted on how things were going. Very satisfied! needed was meticulously done. Higor was a pleasure to deal with: attentive and kept me posted on how things were going. Very satisfied! More

Purchased my car from this location and continue to service it here. They have always been good to work with and have not had any issues. service it here. They have always been good to work with and have not had any issues. More

Brent, my Service Department Rep was very helpful. He kept me apprised of the status of the maintenance, researched the warranty for the car and saved me some money, and generally made the visit go smoot kept me apprised of the status of the maintenance, researched the warranty for the car and saved me some money, and generally made the visit go smoothly. I really liked the video from the mechanic who explained the repair item. All in all a great visit. More

Got my vehicle serviced. Recalls an inspection. Could not be happier with the quality of work performed on the vehicle. Thank you to the technician! be happier with the quality of work performed on the vehicle. Thank you to the technician! More

Excellent customer service. Salespeople were efficient, car was serviced promptly, was offered a Lyft ride home, service person called when ready with detailed explanation of the work that had been done. car was serviced promptly, was offered a Lyft ride home, service person called when ready with detailed explanation of the work that had been done. More