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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,171 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,171 reviews

February 22, 2024

Excellent service. Chavin was a pleasure to work with. Very efficient and accommodating. Polite and respectful. More

by danielmarkowitz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chavin Fagan
Feb 22, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Daniel, we're delighted to know you had an excellent experience with Chavin at Herb Chambers BMW of Sudbury. We look forward to serving you again! Safe travels!

February 19, 2024

My recent service experience was Horrible. In addition to other work I purchased 4 new tires. The car was returned to me with a lot of dirt on the tires and sealant spread all aver my hub cap More

by verified customer
Recommend Dealer
No
Employees Worked With
BMW of Sudbury service dept
Feb 29, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for reaching out. I'm disappointed to hear about this experience and would appreciate the opportunity to discuss it with you in greater detail. When you have a moment, would you please contact me directly so I can make sure any outstanding concerns have been addressed? Thanks again, Sean King - General Manager - sking@herbchambers.com

February 16, 2024

I have dealt with Mike Walsh Jr. ever since i started driving, and thats only because my father had nothing but great things to say about him...I know this is odd but im writing thi More

by speroniryan512
Recommend Dealer
Yes
Employees Worked With
Michael Walsh Jr.
Feb 19, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Ryan! It's great to know that you've had positive experiences with Mike Jr. at Herb Chambers BMW of Sudbury! For privacy reasons, we can't share his email here, but please feel free to reach out directly to our dealership and they'll be happy to connect you.

February 15, 2024

nothing do. even no cleaning before pick up my car. i received a dirty car. never buy any from here!bad price,bad service! More

by Yang Han
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vince Souza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian English
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Georgia
Feb 16, 2024 -

Herb Chambers BMW of Sudbury responded

Yang, thank you for the review. I'm disappointed to hear that your experience with our team did not meet expectations and encourage you to contact me directly so that we can discuss these concerns in greater detail. Respectfully, Sean King - General Manager - sking@herbchambers.com

February 13, 2024

I brought the car in for a service and requested a mini detail Travis asked if I was waiting for the car or coming back. He gave me a time frame for everything so I could make up my mind. Very thoughtful o More

by DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Ding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to know Travis was able to provide you with a timely and efficient service experience at Herb Chambers BMW of Sudbury. Thank you for choosing us! We'll see you next time. Safe travels!

February 13, 2024

Ray H in sales and Sebastian in the financial office we’re both wonderful to deal with. More

by mharburger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fasano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Hovsepian, Pedro Garcia, Sebastien Fabre
Feb 14, 2024 -

Herb Chambers BMW of Sudbury responded

We appreciate your shoutout to Ray and Sebastian at Herb Chambers BMW of Sudbury! We hope to serve you again in the future. Safe travels!

February 08, 2024

Everyone was so nice, from the moment I walked in. I was lucky enough to work with Tammy she so helpful. And William in finance dept was helpful as well. Would definitely record amend BMW in Sudbury More

by m0mriley1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy Happas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Granata
Feb 08, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to know you had a positive experience with Tammy and William at Herb Chambers BMW of Sudbury. We appreciate your recommendation and hope to see you next time! Safe travels in your new car!

February 08, 2024

They made the process very easy and gave me a good deal based on public information of sale prices for my model. More

by Satisfied Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vince Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nana Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph D'Alfonso
Feb 09, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to know that you found the process easy and got a good deal at Herb Chambers BMW of Sudbury. We always aim for transparency in our pricing, so it's great to see this reflected in your experience!

February 06, 2024

Very easy to get an appointment for tire damage. Love the videos from the techs. Thank you. More

by PilotSteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Steve, we're delighted to hear that you found it easy to schedule an appointment and that you appreciate the videos from our technicians at Herb Chambers BMW of Sudbury!

February 04, 2024

Silly, joking unclear style from both sales and financial made this an untrustworthy experience. What are they hiding? Expected us yo sign before showing us the agreement yo sign. Hard pressure sell on ad More

by timbres-realms-0z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Henry Ding
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastien Fabre
Feb 05, 2024 -

Herb Chambers BMW of Sudbury responded

We're sorry to hear about your experience. We aim for transparency and clarity in all our dealings, so it's concerning that you felt otherwise. It is never our intention to pressure customers and we'd like the opportunity to discuss this further with you if possible. Please feel free to reach out at any time convenient for you. Thank you, Sean King - General Manager - sking@herbchambers.com

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