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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,113 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,113 reviews

January 30, 2025

Great communication all around. The service was done on time. The staff and service crew were top notch. More

by Betty Ann Sharp
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Fran Coutu
Jan 31, 2025 -

Herb Chambers BMW of Sudbury responded

Betty Ann, thank you for sharing your experience! We're delighted to hear that our team at Herb Chambers BMW of Sudbury provided top-notch service and communication. We appreciate your support!

January 28, 2025

Yordanys Perez, my service advisor, was extremely helpful and knowledgeable about my car. He updated me on my car's maintenance every step of the way. I am extremely happy with the service I received on Satu More

by B.Grandy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Herb Chambers BMW of Sudbury responded

Hi B. Grandy! We're delighted to hear that Yordanys provided you with exceptional service at Herb Chambers BMW of Sudbury. Thank you for sharing your positive experience!

January 28, 2025

Truly great service at a fair price. Laura was exceptional in explaining all the required services. More

by carlfnardone
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Recommend Dealer
Yes
Employees Worked With
Laura Glory Prode is just amazing. Great communication and made the service very easy
Jan 28, 2025 -

Herb Chambers BMW of Sudbury responded

We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers BMW of Sudbury

January 26, 2025

Moved our business here from Shrewsbury. Much better experience and more trustworthy. Highly recommend using them. Laura and the service team were amazing and very transparent. More

by Jon H
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Laura
Jan 27, 2025 -

Herb Chambers BMW of Sudbury responded

Jon, we're delighted to hear that Laura and the service team at Herb Chambers BMW of Sudbury provided you with a trustworthy experience. Thank you for recommending us!

January 23, 2025

She is an excellent sales rep and always very responsive when I reach out with questions. The purchase was done in a matter of one day! I would use her again when I buy my next one! More

by Rytchang
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chelsie Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Herb Chambers BMW of Sudbury responded

We're delighted to hear that you had such a positive experience with our team at Herb Chambers BMW of Sudbury! It's fantastic to know the process was quick and efficient for you. We appreciate your business and look forward to assisting with your next purchase!

January 20, 2025

Travis understood my issue and was very detailed and knowledgeable when helping me understand my options with my concerns. Service was scheduled and completed as promised. More

by gmpiantedosi
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Herb Chambers BMW of Sudbury responded

We're delighted to hear that Travis provided detailed and knowledgeable assistance at Herb Chambers BMW of Sudbury. Thank you for sharing your positive experience, and we're glad everything was completed as promised! Safe travels!

January 18, 2025

took 3 hours for a scheduled oil change. No updates at all. I also asked for a repair and was given the wrong parts. Very careless. Not responding on my texts. More

by Spap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Ewen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Herb Chambers BMW of Sudbury responded

We strive for efficient service, so it's disappointing that we fell short this time. Please reach out directly so we can address these issues and make things right for you. Thank you, Sean King - General Manager - sking@herbchambers.com

January 14, 2025

Laura is very friendly and great to work with. She keeps me informed on the progress of the service and makes recommendations. I feel very confident with BMW of Sudbury. More

by wfmcgowan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Laura
Jan 15, 2025 -

Herb Chambers BMW of Sudbury responded

Hi WFMC. Gowan! We're delighted to hear that Laura provided you with excellent service and kept you informed throughout the process at Herb Chambers BMW of Sudbury. Your confidence in us means a lot, and we look forward to serving you again!

January 13, 2025

I have been a long time customer of Herb Chambers BMW of Sudbury and will continue to be. They are a pleasure to deal with. Service is top notch. More

by Wahern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Herb Chambers BMW of Sudbury responded

Wahern, thank you for your loyalty and kind words about Herb Chambers BMW of Sudbury! We're delighted to hear that our service continues to meet your expectations. Looking forward to serving you again in the future!

January 13, 2025

Charlie, Brianna and the whole crew at BMW Sudbury are amazing. I have been doing business with them for years. They are proactive, attentive and consummate professionals. Highly recommended! More

by Dantonuccio1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna De Oliveria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Herb Chambers BMW of Sudbury responded

Dantonuccio1, thank you for your continued support and recommendation! We're delighted to hear that Charlie, Brianna, and the team at Herb Chambers BMW of Sudbury have consistently provided excellent service. We look forward to serving you again in the future!

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