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Herb Chambers Honda of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
3,062 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,062 reviews

October 05, 2021

Pleasant experience from beginning to end. Patrick Sisk was extremely friendly and accommodating. Same for Robert Kinneen. More

by elizlou89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for the kind words about our team! We appreciate you trusting Herb Chambers Honda of Burlington with your business and hope to see you again next time!

October 04, 2021

Excellent service rep and service. Everything my dpne to my satisfaction. All was fine.. excellent. More

by Eugfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
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Oct 05, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for the great review of Herb Chambers Honda of Burlington! It means a lot to hear that you're satisfied and we hope you'll be visiting us again in the future!

October 01, 2021

Very good place to get a car and get it serviced including car wash. I would recommend this dealership. More

by Feastman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Chris
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Oct 01, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for being a Herb Chambers Honda of Burlington customer! We're grateful for your business and look forward to seeing you at your next visit!

October 01, 2021

Easy drop off and quick turnaround. I was able to get a needed repair done on my vehicle and was on my way. More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
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Oct 01, 2021 -

Herb Chambers Honda of Burlington responded

This is what we like to hear, Carolyn! We hope to provide all of our customers with this level of service! -Herb Chambers Honda of Burlington

October 01, 2021

Great customer service they are very helpful answering my questions. They are all very professional. And I would you recommend this service 10 out of 10 More

by Miker7771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Herb Chambers Honda of Burlington responded

Thank you so much for the kind review! We appreciate your kind comments about our team here at Herb Chambers Honda of Burlington and we hope to see you again in the future. Take care!

September 30, 2021

xamgroupThe service was good because Sergio and gannon xamgroup The service was good because Sergio and gannon really made us feel at home. • From the moment we walked in,they were polite, More

by Laflacat0819
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for your 5-stars! We're ecstatic that Sergio and Gannon provided great service! See you next time at Herb Chambers Honda of Burlington!

September 30, 2021

You are the best never expected to be in and out within one hour exceptional service thank you More

by Cdstunning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Vasquez
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Sep 30, 2021 -

Herb Chambers Honda of Burlington responded

It was our pleasure to serve you! Thank you for visiting us here at Herb Chambers Honda of Burlington. We hope to see you again next time!

September 30, 2021

The service here is so slow with no way to make an appointment for a simple oil change. Unfortunately I pre-purchased all the oil changes for the term of the lease so I’m stuck suffering through the l More

by TedSzwed
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Robbie Kinneen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Diamond
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2021 -

Herb Chambers Honda of Burlington responded

Ted, I regret to hear of the experience you dealt with while visiting our dealership. For the safety of our guests and employees we have staggered staffing hours, as well as longer than usual waiting times due to less staff. We apologize for any inconvenience this may have caused. I can assure you that customer service is truly a top priority of ours. If there is anything I can do for you please do not hesitate to let me know, and please reach out at your earliest convenience. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

September 27, 2021

June is always very helpful when I come in. She takes the time to explain everything fully and keeps you informed on the status of your car. More

by Boston12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2021 -

Herb Chambers Honda of Burlington responded

We're so glad June and our team made this a five-star experience! Thank you for being a Herb Chambers Honda of Burlington customer! See you next time!

September 26, 2021

The experience was awesome 👌 specially sergio urquijo he was helpful he was professional he knows what he's doing you're lucky to have him on your team More

by Francisco dionicio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Herb Chambers Honda of Burlington responded

We're so happy to hear this, Francisco! Thank you for leaving Sergio and the Herb Chambers Honda of Burlington team your awesome five-star review! We hope to see you again sometime!

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