Back

Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,086 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
Contact Dealership

33 Cambridge St

Burlington, MA

01803

Directions

By Type

Showing 3,086 reviews

January 15, 2021

June was really friendly and helpful. Thank you June! Pilot runs great. Did what was suggested and car runs great. We go to your Service Dept for our accord and pilot. More

by Gkennedy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Herb Chambers Honda of Burlington responded

Gkennedy12 - Thank you for taking the time to share your experience with us online and post this wonderful review! We are so happy our service team was able to provide you with a positive and enjoyable experience. If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand and we thank you for your loyalty! - Herb Chambers Honda of Burlington team

January 15, 2021

The service department are wonderful! From the person who checks you in to the service manger who answered questions. They were all very knowledgeable, friendly and helpful! Thanks More

by Pattyssons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Flannery
Jan 25, 2021 -

Herb Chambers Honda of Burlington responded

Pattyssons - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased our team was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Herb Chambers Honda of Burlington team

January 15, 2021

Chris Glen was the service representative I saw during my visit. I can’t say enough about how great he was in helping me have my car repaired. My car had been hit by a trailer truck and miraculously only s More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Herb Chambers Honda of Burlington responded

Kathy - Thank you for the five-star review! We're so happy to hear that Chris and our service department were able to assist you with your repair and just as happy to know that you are ok! Thank you for your business and we look forward to assisting you again in the future! - Herb Chambers Honda of Burlington team

January 14, 2021

Excellent overall customer service. Quick in and out. I love my new car! My salesman also covered all of the new features with me, so I was fully comfortable in my new ride. More

by Dmad613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Madden
Jan 25, 2021 -

Herb Chambers Honda of Burlington responded

Dmad613 - Congratulations on your new car! We're thrilled to hear that your experience was seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Herb Chambers Honda of Burlington team

January 13, 2021

Great Service Department very helpful and pleasant! Good follow up and explanations! Explains issues clearly and keeps you up to date on how your service is going! More

by pkke52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Herb Chambers Honda of Burlington responded

pkke52 - Thank you for the five-star review! We're so happy to hear that our service department was able to assist you! Thank you for your business and we look forward to assisting you again in the future!- Herb Chambers Honda of Burlington team

January 13, 2021

This service was for a recall. I was very pleased with the prompt service and friendliness .of the staff. I have been a customer for 22 years, Always receive excellent service. More

by ljgprimavera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie
Jan 25, 2021 -

Herb Chambers Honda of Burlington responded

ljgprimavera - Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with! - Herb Chambers Honda of Burlington team

January 12, 2021

It was a good experience working with Herb chambers of Burlington. Working with Lance Fisher restored my shattered faith in car sales-people. Nicole Di Mauro also help me on resales and she rocked it. More

by paradiso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Di Mauro
Jan 25, 2021 -

Herb Chambers Honda of Burlington responded

paradiso - Thank you for providing us with this great feedback! Lance and Nicole are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs! - Herb Chambers Honda of Burlington team

January 10, 2021

I had my car serviced for routine maintenance at Honda on Saturday morning. I was greeted by a super friendly and helpful young man Jeff that went over all the options of my requests and explained the proce More

by MrsMel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
Jan 20, 2021 -

Herb Chambers Honda of Burlington responded

MrsMel - Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Herb Chambers Honda of Burlington experience. We're so pleased to hear that Jeff proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Burlington team

January 09, 2021

Angel is your guy! He is patient and will help you to get the car you are looking for. He won’t pressure you into anything you are not comfortable with. He will listen and will work hard alongside you. I cou More

by cflesch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Vasquez
Jan 14, 2021 -

Herb Chambers Honda of Burlington responded

cflesch - Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. We're so happy to know that this was achieved with you during your visit with Angel. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! - Herb Chambers Honda of Burlington team

January 08, 2021

Whenever I go to the Herb Chambers dealership I always feel welcomed and appreciate. Always have been happy with the service I received there too! More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva
Jan 14, 2021 -

Herb Chambers Honda of Burlington responded

Dean - Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Burlington team

...
144
...