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Herb Chambers Honda of Burlington
Burlington, MA
3,145 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,145 reviews
November 19, 2018
Absolutely the Best! HCH if Burlington is absolutely fabulous. I’ve been buying and servicing my vehicles here since 2001. Hondas are great vehicles, however, what keeps u HCH if Burlington is absolutely fabulous. I’ve been buying and servicing my vehicles here since 2001. Hondas are great vehicles, however, what keeps us coming back is the PEOPLE! More
by Lindo
Employees Worked With
Other Employees :
William Ritchie, John Silva, Jessica Johnson
November 17, 2018
Excellent service experience Anthony in service was very helpful. He worked it out so I could get the car after hours. He identified that the battery was bad, still under warranty Anthony in service was very helpful. He worked it out so I could get the car after hours. He identified that the battery was bad, still under warranty, and replaced it free of charge. That’s service! More
by Big Blue Coat
November 17, 2018
Air Bag Recall Efficient fix of the recall ordered repair of the passenger side air bag. The service time opening at 7am was very convenient - overall very satisfac Efficient fix of the recall ordered repair of the passenger side air bag. The service time opening at 7am was very convenient - overall very satisfactory. More
by Customer Response #1
Employees Worked With
John Silva
November 15, 2018
Very professional Easiest purchase I’ve made! Patrick was very professional, helpful, and attentive. He made sure I was happy with every step of the car buying process. Easiest purchase I’ve made! Patrick was very professional, helpful, and attentive. He made sure I was happy with every step of the car buying process. Thank you Patrick! More
by Danhay1
November 12, 2018
Quick fix My check engine light came on yet again and the engine sounded loud. Turned out it was some nuts and bolts that rusted out on a pipe connection to the My check engine light came on yet again and the engine sounded loud. Turned out it was some nuts and bolts that rusted out on a pipe connection to the catylator converter so the pipe was separated from it. They attached it all back up and it seems to have solved the issue. More
by ncrowley
Employees Worked With
i can't remember the name
November 11, 2018
Service Very helpful in fitting my car in on a busy Saturday morning and getting all its work done! We really appreciate all your help. Thanks! Very helpful in fitting my car in on a busy Saturday morning and getting all its work done! We really appreciate all your help. Thanks! More
by KMB
Employees Worked With
John Silva
November 09, 2018
Superb Customer Service Being able to walk in for routine service, work in the wi-fi-supplied lounge while waiting and know you have someone that directly follows-up with you Being able to walk in for routine service, work in the wi-fi-supplied lounge while waiting and know you have someone that directly follows-up with you while you wait makes for an excellent experience. The part that needed repair was covered under my warranty; did not need paperwork; all in the system. 5 star service. More
by Carol
November 08, 2018
Special kudos to Jessica Johnson! Jessica Johnson provided excellent customer service which I will remember when purchasing my next Honda. Jessica Johnson made this experience a very Jessica Johnson provided excellent customer service which I will remember when purchasing my next Honda. Jessica Johnson made this experience a very positive one. Thank you! More
by Excellentcustomerservice!
Employees Worked With
Ismael Vicente, Jessica Johnson
November 06, 2018
2017 Pilot service June Fraser is the best! When I work with June, I know that things will go well. June knows my vehicle as well as I do; she knows what service is ne June Fraser is the best! When I work with June, I know that things will go well. June knows my vehicle as well as I do; she knows what service is needed! More
by KPM396
Employees Worked With
November 05, 2018
A1 Maintenance I recently took my Honda Accord to the Burlington, MA location for an oil change and A1 Maintenance (tire rotation). When I received the call stating I recently took my Honda Accord to the Burlington, MA location for an oil change and A1 Maintenance (tire rotation). When I received the call stating my vehicle was ready, I was told it did not need the tire rotation. I was very pleased the work was not done unnecessarily. I have always had positive experiences at Herb Chambers. Thank you. More
by cringle
