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Herb Chambers Honda of Burlington
Burlington, MA
3,077 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,077 reviews
June 07, 2018
Had car brought in for a number of service issues Great experience. John took the time to explain all the issues I was having and jumped threw hoops to get work billed threw the extended warranty com Great experience. John took the time to explain all the issues I was having and jumped threw hoops to get work billed threw the extended warranty company. I have always had a positive experience with Boch but John went above and beyond to make sure we were satisfied More
by Davenger
Employees Worked With
John Silva
June 07, 2018
Thank you to Sergio & Khalid for all their help with my recent purchase. Super smooth process & a very happy customer. I highly recommend checking them out!! to Sergio & Khalid for all their help with my recent purchase. Super smooth process & a very happy customer. I highly recommend checking them out!! More
by Michelle
June 06, 2018
Amazing experience! This is my third or fourth car that I bought through Sergio and he is a top notch employee for your company. Impeccable service every single time and This is my third or fourth car that I bought through Sergio and he is a top notch employee for your company. Impeccable service every single time and he's always available anytime I need him! More
by annaduarte
Employees Worked With
June 06, 2018
Fast and Friendly Service Visited the Service Center for an oil change and was greated by friendly staff and the servive was completed pretty fast and the free car wash was an Visited the Service Center for an oil change and was greated by friendly staff and the servive was completed pretty fast and the free car wash was an added bonus! More
by Lt19det
Employees Worked With
Brian Madden
June 05, 2018
Scheduled Maintenance Have had our car serviced at dealership for 15 years. I find the service quality is worth the extra cost. In addition, I have trust and confidence in Have had our car serviced at dealership for 15 years. I find the service quality is worth the extra cost. In addition, I have trust and confidence in the service staff, especially Chris Glen and John Silva. I have had more contact with Chris, but both are exceptional professional representatives of Herb Chambers. Thanks for everything! More
by PaulW
Employees Worked With
Chris Glen
June 05, 2018
Great from start to finish. I arrived at the Herb Chambers of Burlington at 7:30 am to get my scheduled maintenance on my 2017 Honda Accord and I planned to wait for my car. I c I arrived at the Herb Chambers of Burlington at 7:30 am to get my scheduled maintenance on my 2017 Honda Accord and I planned to wait for my car. I came into the dealership and was promptly greeted by a service adviser. I forget his name, but he had grayish hair and a goatee. He quoted me a price on the service that I needed, told me how much it would cost, and how long it would take. He quoted me 1 hour. I went into the waiting area where they had coffee, fresh fruit, and my favorite, Klondike Bars. I settled in and connected to their free we-fi and went through some emails and texts, and before I knew it, my car was ready. It was 20 minutes ahead of schedule and it was washed and vacuumed. I went to the counter to pay and I was out the door in well under an hour. I have been going to Herb Chambers of Burlington for the last 15 years, to both purchase/lease my cars as well as service them there. They never disappoint when it comes to either. I want to acknowledge John the service manager, Jerry Salois the General Manager, and Sergio Urquijo, my salesman, for their outstanding service over the years. More
by jimbopm
Employees Worked With
Other Employees :
John the service manager, Mike Visconte, Brian Ritchie, Khalid Saissi, John Silva
June 05, 2018
I enjoyed working with Sergio again I especially appreciate him tracking down a blue, stick shift version of the car in Maine, and explaining the computer-related features of the car. I especially appreciate him tracking down a blue, stick shift version of the car in Maine, and explaining the computer-related features of the car. More
by Mike586
Employees Worked With
June 02, 2018
It was a stress fee experiance. This is my 3rd Honda Accord. I have been very satisfied with the service that I have received with each purchase.; My salesman was very helpful in This is my 3rd Honda Accord. I have been very satisfied with the service that I have received with each purchase.; My salesman was very helpful in explaining all the features of the new car, and the entire staff was friendly. More
by Mickey
May 21, 2018
Great experience with Khalid Not my first time at Herb Chambers of Burlington and will definitely not my last time there. Awesome team, very professional, you will not find bett Not my first time at Herb Chambers of Burlington and will definitely not my last time there. Awesome team, very professional, you will not find better ... Khalid was my finance advisor, great guy, he was very friendly and was always upfront with me and that’s what I liked the most. He is what a customer would look for. I recommend Khalid and this dealership ! More
by JOHN82
Employees Worked With
Khalid Saissi
May 18, 2018
Everything great!! As before, the attention and care provided was outstanding, Great customer service, I will be back here for the next service for sure. Thank you! As before, the attention and care provided was outstanding, Great customer service, I will be back here for the next service for sure. Thank you! More
by Robdimitrov
Employees Worked With
John Silva
