Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Honda of Burlington
Burlington, MA
3,120 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,121 reviews
February 19, 2024
As always, great to work with Chris. He is responsive, informative, and accommodating. Could not ask for a better experience with the Service Department. He is responsive, informative, and accommodating. Could not ask for a better experience with the Service Department. More
by Honda Tom
February 19, 2024
The service writer was pleasant and was accurate with the cost up front. Didn’t have to wait at the time I arrived to be serviced. cost up front. Didn’t have to wait at the time I arrived to be serviced. More
by tfrocca
Employees Worked With
February 15, 2024
I was very happy with the customer service given at Herb Chambers Honda. There was no pressure to purchase and I was treated with respect. Lance was especially kind and I felt very comfortable with driving Chambers Honda. There was no pressure to purchase and I was treated with respect. Lance was especially kind and I felt very comfortable with driving different automobiles until I found the one that was perfect for me. I would recommend going there in a heartbeat! More
by hewittlm
Employees Worked With
February 14, 2024
Chris Glenn is a great service advisor. He is always so personable,,kind and explains throughly the work done on the car. He is always a 5 star rating. Mary Ann Boyle He is always so personable,,kind and explains throughly the work done on the car. He is always a 5 star rating. Mary Ann Boyle More
by Ann Mary
Employees Worked With
February 14, 2024
Go anywhere else but here! The staff were incredibly rude and when I pressed about warranties, they said their Certified Pre Owned cars carried no warranty. How can a CPO not The staff were incredibly rude and when I pressed about warranties, they said their Certified Pre Owned cars carried no warranty. How can a CPO not have a warranty, it makes no sense. June Frasier was so rude but has probably been working there for 20 years and feels entitled to talk down to customers. More
by Boston Green
Employees Worked With
February 13, 2024
Love this service department. People are always helpful, supportive and friendly. They won’t steer you wrong. No pun intended. People are always helpful, supportive and friendly. They won’t steer you wrong. No pun intended. More
by Maya
February 12, 2024
I have been bringing our Honda CRVs to Herb Chambers Burlington Honda for service for the last ten or more years. We have been very pleased with our experiences with the service advisors and staff. They Burlington Honda for service for the last ten or more years. We have been very pleased with our experiences with the service advisors and staff. They are very helpful in answering our questions and recommending options. We recommend Herb Chambers Honda for service and repair. More
by d ray
February 12, 2024
Our salesman Sergio was a true professional with an upbeat personality that made the experience a fun and positive one upbeat personality that made the experience a fun and positive one More
by Chris.maniates
Employees Worked With
