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Herb Chambers Honda of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
3,121 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,121 reviews

February 09, 2024

The Service Representative was in touch right away to clarify what was needed for my van and followed up with me in a timely fashion to let me know when my van was ready. Efficient, friendly, and knowle More

by Deb W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Herb Chambers Honda of Burlington responded

Deb, we're glad to know that our team at Herb Chambers Honda of Burlington was able to provide you with efficient and friendly service. Thanks for the positive feedback!

February 09, 2024

Fantastic dealership. Professional and nice. Help us right away. Robert was great to work with. Thank you. More

by aspen1993p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to know you had a fantastic experience at Herb Chambers Honda of Burlington! It's great that Robert was able to assist you promptly and professionally. Thanks for the positive feedback!

February 07, 2024

I have received very reliable service from this dealership. Jeffrey took care of all my initial service issues but as service was being completed he also reviewed some mechanical problems that woul More

by silver july 2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Herb Chambers Honda of Burlington responded

It's great to know that you had a reliable service experience with us at Herb Chambers Honda of Burlington. We're glad Jeffrey was able to help and explain everything in an understandable way. Looking forward to assisting you again when it's time for your next scheduled work!

February 06, 2024

Michael explained the service detail and cost. Very knowledgeable and pleasant to deal with. Wait time was acceptable. More

by lmartell59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pereira
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Feb 06, 2024 -

Herb Chambers Honda of Burlington responded

Thanks for the positive feedback, lmartell59! We're glad to know Michael was able to assist you with your service needs at Herb Chambers Honda of Burlington. Looking forward to serving you again in the future!

February 05, 2024

Jeffery took care of all the issues in a meticulous and timely manner. It was overall a great experience. More

by Jaya Vatsyayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Herb Chambers Honda of Burlington responded

Jaya, we're delighted to know that Jeffery provided you with a great experience at Herb Chambers Honda of Burlington. We appreciate your feedback and look forward to serving you again in the future!

February 03, 2024

Customer service is excellent. Would highly recommend them to others. They were very attentive to us More

by Kbh711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley and Bob in service were also very helpful
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Feb 05, 2024 -

Herb Chambers Honda of Burlington responded

Hi! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Honda of Burlington! We'll see you next time!

February 01, 2024

Clean polite salesman very attentive did not press’s us to buy friendly good experience More

by lwhitney7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego
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Feb 01, 2024 -

Herb Chambers Honda of Burlington responded

Hi Whitney, we're pleased that our team provided you with great customer service during your visit. We'll see you next time at Herb Chambers Honda of Burlington! Safe travels!

February 01, 2024

My first time purchasing a vehicle through a dealership went super easy all thanks to Sergio, the salesperson. His patience and help is highly appreciated. More

by Angie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Herb Chambers Honda of Burlington responded

Angie, we're delighted to know that Sergio made your first dealership purchase a smooth one at Herb Chambers Honda of Burlington. Thanks for sharing this positive feedback!

February 01, 2024

Service is great. People are courteous and professional. Car was completed on the time promised. More

by batuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Herb Chambers Honda of Burlington responded

We're pleased that our team provided you with a great service experience during your visit. We'll see you next time at Herb Chambers Honda of Burlington!

February 01, 2024

Fred Foster & Chris were the best salesman. They were so helpful. I’m so happy that we went to Honda and I would definitely recommend to family and friends to go there and ask specifically for More

by mgetch1031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Foster
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Feb 02, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to know that Fred and Chris were able to assist you at Herb Chambers Honda of Burlington! We appreciate your recommendation and hope to see you next time! Enjoy your new ride!

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