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Herb Chambers Honda of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
3,053 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,053 reviews

November 14, 2023

Dealership was clean bright and friendly. Jake was extremely knowledgeable and was able to answer all questions thoroughly and clearly More

by kahagerty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Madden
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Herb Chambers Honda of Burlington responded

Hey Hagerty, we're glad to know you found our dealership clean and friendly, and that Jake was able to assist with all your questions at Herb Chambers Honda of Burlington. Thanks for the positive feedback! We'll see you next time. Safe travels!

November 11, 2023

Herb Chambers works hard to get the repair done on time and to source any needed parts from Honda suppliers. I’ve been a client for 30 years—never had any incentive to go elsewhere. More

by AndreaJoliat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Herb Chambers Honda of Burlington responded

Andrea, it's fantastic to know that our team at Herb Chambers Honda of Burlington has consistently met your expectations over the years. We appreciate your loyalty and look forward to serving you for many more years! Thank you!

November 11, 2023

Francis and Herb were fantastic. Gave me a very good value for my trade and made the process very easy and quick More

by alejandra.ramirez.santiago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb
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Nov 13, 2023 -

Herb Chambers Honda of Burlington responded

Alejandra, thank you for trusting the Herb Chambers Honda of Burlington team with your business! We hope we have the privilege of working with you again in the future!

November 10, 2023

Carlos was great and helpful during the sales process. Dealership is friendly and welcoming. Excellent buying experience. More

by Bradyty80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Fonseca
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Nov 13, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know you had an excellent buying experience with Carlos and our team at Herb Chambers Honda of Burlington. Thanks for the positive feedback, we appreciate it!

November 06, 2023

Great experience at Herb Chambers Honda Burlington. Lance was great and helpful! Great communication and easy to reach! More

by Elle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Elle responded

Would recommend Lance and Herb Chambers Honda Burlington to many in the market for a Honda.

Nov 06, 2023 -

Herb Chambers Honda of Burlington responded

Hi Elle! We're glad to know that you had a great experience with Lance at Herb Chambers Honda of Burlington! We strive for excellent communication and accessibility. Thanks for the positive feedback!

November 06, 2023

Terrific service! The staff is inviting, prompt, thorough and responsive. Everyone is incredibly nice and helpful. More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Ann
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Nov 07, 2023 -

Herb Chambers Honda of Burlington responded

Kris, we're delighted to know you found our service at Herb Chambers Honda of Burlington responsive & helpful. We appreciate your feedback!

October 31, 2023

Sergio was really helpful and he knows what I was looking for, all the team was efficient More

by Alessandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Herb Chambers Honda of Burlington responded

Alessandra, We're happy to hear that Sergio made the experience so easy for you! Thank you for being a Herb Chambers Honda of Burlington customer!

October 30, 2023

They are very organized and very customer focused. They provide accurate estimates regarding service and amount of time to perform the service. All employees are very friendly. More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Herb Chambers Honda of Burlington responded

Hi Mitch! We're glad to know that you found our team at Herb Chambers Honda of Burlington organized and customer-focused. We always aim for accurate estimates and friendly service! Thanks for the feedback.

October 30, 2023

Dealership is very efficient and helpful and pleasant to work with. I will recommend them to friends. More

by noralittlefield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the 5-star rating! We're delighted to know you found our team at Herb Chambers Honda of Burlington efficient and pleasant. We appreciate your recommendation and see you again! Safe travels!

October 27, 2023

I went to to have the service department check something out. While I was waiting Sergio (sp) figured out my cars (bought there),trade in value and I looked at a few cars. I decided I am not in the market More

by Pat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember who helped me
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Oct 30, 2023 -

Herb Chambers Honda of Burlington responded

Pat, we appreciate you taking the time to share your experience with us at Herb Chambers Honda of Burlington. Sergio and our team are always here to help whether it's for service or exploring trade-in options. We look forward to assisting you when you're ready for a new car!

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