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Herb Chambers Honda of Burlington
Burlington, MA
3,077 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,077 reviews
August 16, 2023
Jeffrey and Scott made a great effort to replace my battery during a very busy day for them! I’m grateful for the professionalism in solving the problem battery during a very busy day for them! I’m grateful for the professionalism in solving the problem More
by Nicholas
August 15, 2023
June in the service dept is great. Extremely busy but she was professional an very helpful an friendly. Explained everything that needed to be done anncontacted me once work was comple Extremely busy but she was professional an very helpful an friendly. Explained everything that needed to be done anncontacted me once work was completed. She is a really great representative for this company. More
by MargaretSmith
Employees Worked With
August 15, 2023
Roy and I were very pleased with Carlos and the Car we bought. Carlos answered many of our questions about the car and told us the new features with the Bueatiful Black Honda. Was also happy to talk wit bought. Carlos answered many of our questions about the car and told us the new features with the Bueatiful Black Honda. Was also happy to talk with Jerry Gannon, very informative on financing procedure. More
by mariava34
Employees Worked With
Carlos
August 15, 2023
In spite of making an online appointment for a 10:30 AM oil change, it took more than two hours, and when I asked Jeffrey at noon what was going on, he said it would be another 40 minutes. It seems like th oil change, it took more than two hours, and when I asked Jeffrey at noon what was going on, he said it would be another 40 minutes. It seems like the appointment system doesn’t really work. My job seems to have been dumped into a queue. It would have been better if Jeffrey had been proactive to notify me of how long the job would take. More
by sds
Employees Worked With
August 14, 2023
Herb Chambers Honda of Burlington has an excellent service department. Also excellent is the service manager, Jeff, who follows up after the repair to make sure the customer is completely satsfied. service department. Also excellent is the service manager, Jeff, who follows up after the repair to make sure the customer is completely satsfied. More
by Katecantrell
Employees Worked With
August 14, 2023
Best sales person I have ever dealt with, no games super friendly got me vehicle I wanted even know there were none on the lot, but took me for a test drive to a similar car! Communication was a big key! friendly got me vehicle I wanted even know there were none on the lot, but took me for a test drive to a similar car! Communication was a big key! More
by lilshellz21
Employees Worked With
August 13, 2023
Thanks to Chris he is always friendly and helpful. Thanks for all your service and your care Thanks for all your service and your care More
by vania Nogueira
Employees Worked With
August 12, 2023
Fast. Clear. Couldn’t be better. I would recommend this to anyone for new or used vehicles. Clear. Couldn’t be better. I would recommend this to anyone for new or used vehicles. More
by Bpbowe
August 12, 2023
Our car was ready many weeks before we expected it. Islam , our agent, wss helpful and clear and he did a fine job. Islam , our agent, wss helpful and clear and he did a fine job. More
by sallymerrill2676
Employees Worked With
August 09, 2023
Excellent B12 service and follow-up on my 2022 Honda Pilot by June Fraser, Service Advisor at Herb Chambers Honda of Burlington, MA. Pilot by June Fraser, Service Advisor at Herb Chambers Honda of Burlington, MA. More
by Mark L.
Employees Worked With
