Herb Chambers Honda of Seekonk

Easy process I bought a used car from Herb Chambers Seekonk after great experiences at the service center. My sales rep was Bob Jones and he was very knowledgable I bought a used car from Herb Chambers Seekonk after great experiences at the service center. My sales rep was Bob Jones and he was very knowledgable and very patient with my indecisiveness. I had an overall great experience and I am very satisfied with my purchase. More

Great experience at Herb Chambers Seekonk I had my 2nd great experience at Herb Chambers Honda in as many times I have visited to purchase a car. From start to finish my sales consultant Dome I had my 2nd great experience at Herb Chambers Honda in as many times I have visited to purchase a car. From start to finish my sales consultant Domenica Helo was friendly and very helpful. No high pressure sales at all. The test drive and explanation of the vehicle was very informative. The finance manager was also very friendly and explained my finance options clearly. I am very happy with my like new Acura MDX! Thank you. More

My experience with justin My experience with Justin Chumack was both professional and efficient would recommend to friends and family Herb Chambers is a great company to buy an My experience with Justin Chumack was both professional and efficient would recommend to friends and family Herb Chambers is a great company to buy any car from More

Love my new Pilot! We do not live close to Seekonk. As a matter a fact we live 2 hours away. But they had the best deal by far! We do not live close to Seekonk. As a matter a fact we live 2 hours away. But they had the best deal by far! More

Happy Customer I had a wonderful experience at Herb Chambers Honda in Seekonk! John Vieira was extremely helpful, patient and went out of his way to make the experie I had a wonderful experience at Herb Chambers Honda in Seekonk! John Vieira was extremely helpful, patient and went out of his way to make the experience as painless and enjoyable as possible. He even bought me Dunkin Donuts! I found him to be very fair with prices and he did not try to sell me on things I didn't need. Brian Delsesto during the paperwork process of the vehicle was also fabulous. He went through every detail with me explained all the information thoroughly and aided me in decisions I would be unsure about otherwise. I am extremely grateful for both employees' assistance in my purchase of a 2013 Honda Civic and have to say I walked away beyond happy and satisfied with my experience! :) More

Too good to be true? I am giving a 1 star review, subject to change depending on how the return process goes, but I feel compelled to tell everyone to do their homework. I am giving a 1 star review, subject to change depending on how the return process goes, but I feel compelled to tell everyone to do their homework. My girlfriend and I went to Herb Chambers Honda of Seekonk, around a 5 hour drive round-trip because there were a lot of 2013-16 Accords EX/EX-L that we were interested in. However, only one was actually available for a test drive. We purchased a '14 Honda Accord EX-L, supposedly labeled by Carfax as one-owner and labeled 'Certified' on the website. 12/19/16. After returning home(without the vehicle - we needed to wait until the next day to pick it up), we noticed some anomalies on the website's description of our new car and the Carfax report. We felt our dealer (Domenica) was very friendly and helpful, but once we were sent to finance and declined any warranty of sorts, Tom, I believe, was not even courteous enough to say "nice to meet you and congrats" after finishing the transaction. All we received is an envelope tossed in our direction and an "All set". We decided I would(James) attempt to raise our concerns to Sales Management and to our dealer the next day (day to pick up the car). The dealer was great and a better customer service provider. However, the sales manager(s) were both blunt, unwilling to reason, and simply provided lackluster explanations about how the online information was generated by a third party (so?). The website indicated our car was 'Certified' and that was the first highlight - it said being certified would increase the car value. But we were told they removed the HONDA certification to lower the price by $2000 (to what it was listed as in store and online) and the website meant HERB CHAMBERS CERTIFIED (how does this increase value?). About the CarFax one-owner, my girlfriend called Honda Corporate Customer Care directly and we were told that we would actually be the 3rd or 4th owner; and the Carfax is misleading as well as the service records were minimal. She then called to speak to a Sales Manager, and was ultimately hung up on and treated very condescending and as if I was being annoying about concerns we both had over a large purchase/investment. As a customer, I felt that since the deal was over and finalized, the Sales Managers did not care in the slightest about my our concerns. We were not offered any apologies (accept from our dealer) or any type of problem resolution. So tomorrow we plan on returning the vehicle due to the the worst customer service and consumer experience we've had to date. The sales managers we dealt with had minimal patience, empathy, and did not care about their pay-check providing customer's concerns or else I wouldn't have spent the time writing a complaint. None of our concerns were addressed with any effort or attempt to reach a resolution leaving both parties [buyer/seller] satisfied. I wish we had been treated fairly and at least a small reduction in price or something was offered. Maybe an actual professional GM will be available, otherwise, lesson learned to not always trust reviews and do not trust Herb Chambers website. More

Excellent customer service I met Homero couple months ago when I was car shopping at that time Homero became my sales representative. He was extremely patient and went beyond th I met Homero couple months ago when I was car shopping at that time Homero became my sales representative. He was extremely patient and went beyond the Sale. He listened to my needs and wants, and I'm happy to say it's been couple months now and I'm still satisfied with vechile I purchased through Honda. Thanks to Homero for your expertise and your professionalism. More

Awesome customer service! It's been about a month since I've purchased my car from herb chambers and I couldn't be happier with it. Thanks to Miguel and his calm positive attit It's been about a month since I've purchased my car from herb chambers and I couldn't be happier with it. Thanks to Miguel and his calm positive attitude, he made my first time car experience easy going. Even with my whole chaotic family being involved with this major decision, he still remained patient and helpful as ever. He went above and beyond for my family and I to make sure I was comfortable with my car and was always a phone call away whenever we had any other questions. Miguel even went as far as to order touch up paint for the scratches on the drivers side of my car and teach me how to use it. I will forever be thankful for Miguel's outstanding service as it is hard to come by now a days. He'll be getting another call from me when it's time to purchase a new car! Thank you Herb Chambers! More

Easiest car buying experience ever! My husband and I were looking for a used CR-V for my daughter and I had heard great reviews about this particular vehicle from multiple sources. Who My husband and I were looking for a used CR-V for my daughter and I had heard great reviews about this particular vehicle from multiple sources. Who really enjoys the process of buying a car? We lucked out when we met Bob Jones, our sales representative. We told Bob our budget and precisely what we were looking for in the car. In a short time we had our vehicle!! Everything was completed quickly and efficiently. Thanks Bob The Dions More