Brian DelSesto

I would strongly caution anyone considering buying a vehicle from Herb Chambers Honda of Seekonk. I purchased a 2018 Honda Accord Sport for approximately $24,000. Just seven days after taking it home, vehicle from Herb Chambers Honda of Seekonk. I purchased a 2018 Honda Accord Sport for approximately $24,000. Just seven days after taking it home, the car suddenly shut off while I was driving, and every warning light on the dashboard came on. The vehicle had to be towed back to the dealership, where I was told it needed a head gasket. They replaced it under my warranty, but I was without my car for a month and a half after owning it for only a week. A few months later, the exact same problem happened again. Once again, I was told it was the head gasket, and they replaced it under warranty. At that point, I asked if they could replace the engine instead because it was clear something more serious might be causing the repeated failures. I was told that replacing the engine was not necessary. Unfortunately, the same issue happened a third time. Once again, the dealership replaced the head gasket under warranty instead of addressing the underlying problem. Now, over a year later, the exact same issue has happened for a fourth time. The difference is that my warranty has expired. This time, the dealership is finally telling me they recommend replacing the engine because they "don't know what's causing the head gasket to keep failing." Ironically, this is exactly what I asked them to do from the beginning, but now they want me to pay $8,000 out of pocket for a used engine with 65,000 miles on it. From my experience, I feel the dealer knew from the beginning it was the motor and repeated temporary repairs only until my warranty expired. I trusted the dealership's recommendations, and now I'm left with an enormous repair bill for an issue I raised long ago. If you're shopping for a vehicle, I recommend thinking carefully before purchasing from this dealership. My experience has been incredibly frustrating, all the back and forth with lack of communication on their end. I wouldn't want someone else to go through what I've been dealing with! More

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Andrea was very professional & helped me get exactly what I wanted. I’d recommend to anyone looking for a Honda. I wanted. I’d recommend to anyone looking for a Honda. More

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My wife and I have always had a great experience at Herb Chambers Honda of Seekonk. Sam Aljallad is the best! He is very knowledgeable and does everything he can to meet your needs. Chambers Honda of Seekonk. Sam Aljallad is the best! He is very knowledgeable and does everything he can to meet your needs. More

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Andrea is very pleasant and knowledgeable. If was a pleasure to work with her. Everyone was very helpful. If was a pleasure to work with her. Everyone was very helpful. More

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My experience was very pleasant. I needed a car quickly and they were able to accommodate. I had the car in less than 24 hours. Danny Reyes was great to work with. I needed a car quickly and they were able to accommodate. I had the car in less than 24 hours. Danny Reyes was great to work with. More

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Everything was great. They were welcoming and accommodating throughout the whole process. Andrea went through everything with us and was very helpful. They were welcoming and accommodating throughout the whole process. Andrea went through everything with us and was very helpful. More

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I was treated with the utmost respect by all that assisted me. I traveled over 30 miles to go to Herb Chambers, I can't say the same for how I was treated at another dealer closer to my home. My sale assisted me. I traveled over 30 miles to go to Herb Chambers, I can't say the same for how I was treated at another dealer closer to my home. My salesperson (Andrea) was great! More

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A great place to buy a car. They have very knowledgeable and friendly salespeople. We are very satisfied. They have very knowledgeable and friendly salespeople. We are very satisfied. More

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Andrea is amazing. She is knowledgeable, works hard to get you what you want and has pride in what she does. I only buy my cars from her. This is the 3rd car we bought She is knowledgeable, works hard to get you what you want and has pride in what she does. I only buy my cars from her. This is the 3rd car we bought from her. More

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Great service! Answered all my questions. Everyone was very helpful. I would certainly go back to this dealer for service. Answered all my questions. Everyone was very helpful. I would certainly go back to this dealer for service. More

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