Herb Chambers Honda of Seekonk

Great place to do business with. Nice staff and a positive atmosphere. Thank you Herb! Nice staff and a positive atmosphere. Thank you Herb! More

No customer service skills l was very disappointed with my visit today no attention at all my visit today no attention at all More

I am very pleased with the service center of Herb Chambers of Seekonk. Malainne answered all of my questions/concerns and went over my recent service for my car in detail. Chambers of Seekonk. Malainne answered all of my questions/concerns and went over my recent service for my car in detail. More

Overall, not impressed with Herb Chambers of Seekonk. We traded in our lease and financed what we thought was a “Certified Used Car”. The car we were interested in buying was on their lot. We decided We traded in our lease and financed what we thought was a “Certified Used Car”. The car we were interested in buying was on their lot. We decided to purchase the car from Herb Chambers of Seekonk rather than drive up to Herb Chambers of Norwood or Westborough. We figured Herb Chambers of Seekonk was a reputable dealership with knowledgeable staff. Since we have a lease from Herb Chambers Alfa Romeo of Warwick, with no issues at all with their dealership. Day of pick up registration was in the wrong name, we were told it would take days to correct the registration. The tank was not filled with gas, which we were surprised that courtesy was not done. Our sales advisor states “well you gave us your car with a quarter of a tank of gas” The next day the car leaked windshield fluid all over the driveway. The windshield reservoir needs to be replaced. The vehicle vibrates when accelerating on the highway. Vehicle history report states service work was completed. The warranty history has no indication of additional repair to the axel being completed. A recall that was issued in May of 2023 was never completed. The day we test drove the vehicle, our sales advisor informed us the Car Fax is clean (we saw the report), no issues reported at all. The car was just delivered to them. I requested a copy of the vehicle service history report, finally received with service dates from June 27, 2023-September 26, 2023. Thankfully we purchased a 5 year warranty to cover unexpected repairs. We definitely were misinformed that the car had no issues. Now we are inconvenienced having to do all the repairs, recalls that Herb Chambers did not take care of. Extremely disappointing experience at Herb Chambers of Seekonk. I have reached out to the Management Dept. about the issues, promise of return phone calls didn’t happen until I posted a negative review. Once our lease is up with Herb Chambers Alfa Romeo in Warwick, that vehicle will be returned. In writing this review, I wish we had taken the 1 drive to Norwood we may have had a totally different outcome. More

Went on the Honda App the evening of 10-31-2023 to arrange a service appointment at Herb Chambers Honda of Seekonk for Mass. Vehicle Inspection. Chose the 1:30 pm appointment for 11-01-2023. Upon ar arrange a service appointment at Herb Chambers Honda of Seekonk for Mass. Vehicle Inspection. Chose the 1:30 pm appointment for 11-01-2023. Upon arrival I first met Kelvin Almonte at the service desk. He immediately knew who I was (because I’ve been at the dealership many times over several years) and found the appointment listing. It seemed like he had me mostly checked in before we even spoke. The only question he asked was if it was just the inspection. He had me in my way in under an hour. Top Shelf as usual. More

Just a very nice guy to do business with. Takes him time to explain things. Takes him time to explain things. More

As usual, an easy stress-free service visit. Kelvin Almonte , who wrote up my service order was very helpful, courteous and professional. Waiting time was quicker than estimated. Kelvin Almonte , who wrote up my service order was very helpful, courteous and professional. Waiting time was quicker than estimated. More

Kelvin was very professional, he provided excellent communication and assistance. Our vehicle is running much better. Thanks Kelvin! communication and assistance. Our vehicle is running much better. Thanks Kelvin! More

Took my car in for routine maintenance. Brian was excellent. Very professional and personable. Got a call when car was ready. Facilities were clean. Very nice. Brian was excellent. Very professional and personable. Got a call when car was ready. Facilities were clean. Very nice. More

Dealing with Kelvin is always a breeze. He does everything he can to help. Service was professional and prompt. He does everything he can to help. Service was professional and prompt. More