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Herb Chambers Honda of Seekonk - Service Center

Seekonk, MA

4.8
1,351 Reviews
Call Service Center (508) 336-7100

1,351 Reviews of Herb Chambers Honda of Seekonk - Service Center

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January 09, 2025

Great guys in the service department. They go above and beyond to take care of you. More

by mdb88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott McMahon
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Jan 10, 2025 -

Herb Chambers Honda of Seekonk responded

We're happy to hear our Herb Chambers Honda of Seekonk service team always takes such wonderful care of you! Thanks for your support and we'll see you next time!

January 09, 2025

Leny was very professional . He explained to me the function of the oil change and the tire rotation. I got my Honda ‘s oil change yesterday and I am happy with process. I will g More

by Harrynguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bousquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khurshid Siddiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leny Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Herb Chambers Honda of Seekonk responded

Harry, we're delighted to hear that Leny provided you with a professional and informative experience at Herb Chambers Honda of Seekonk. We look forward to seeing you again for future services on your Honda HR-V!

January 06, 2025

Very nice people at this dealership. From the sales to the service. Always willing to help. More

by susietoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A different Kevin helped me since my phone.
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Jan 07, 2025 -

Herb Chambers Honda of Seekonk responded

Hi Susietoo! We appreciate your shoutout to our sales and services teams at Herb Chambers Honda of Seekonk! We'll see you next time!

January 04, 2025

We have dealt with this dealership for many years. However, this visit wasn't as expected. Initially, We were given one price over the phone for a specific service but when it came time to leave our v More

by SCOTTY BARROSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Markee
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Herb Chambers Honda of Seekonk responded

Scotty, thank you for the review. We regret any misunderstanding or confusion caused by this experience and will make sure the situation gets reviewed with our team. I hope you'll consider giving us the opportunity to regain your trust in the future. Respectfully, Scott Birtles - General Manager - scott@herbchambers.com

Jan 06, 2025 -

SCOTTY BARROSO responded

Hey Scott, I greatly appreciate you taking the time to respond to my concerns. Your willingness to review the situation and address the issue means a lot. I have spoken to Dan Meyer over in service and based on him reaching out, I’m willing to give the dealership another chance and I am confident in receiving a better experience. I look forward to the service you have provided in the past and transparency moving forward.

Jan 30, 2025 -

SCOTTY BARROSO responded

Hey Scott, Unfortunately I'm unable to provide a new review, however, I'd like to give credit where credit is due. After my initial concerns, the team reached out, listened, and made every effort to turn the situation around. Their professionalism, customer service, and dedication to quality work completely changed my perspective. I appreciate the effort they put into ensuring customer satisfaction, and I can confidently say they stand behind their work. I will definitely be back. Thanks again!

January 04, 2025

Friendly, efficient, reliable. No pressure - honest. Great service center! Love having my car serviced there. More

by Cati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Herb Chambers Honda of Seekonk responded

Cati, we're delighted to hear that you enjoy our service at Herb Chambers Honda of Seekonk! Thank you for your kind words and trust in our team! Safe travels!

January 01, 2025

Quick and easy service. Did recall on same visit, saving me another trip. Used WiFi to do work while waiting. More

by vcamisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Herb Chambers Honda of Seekonk responded

We're delighted to hear that your service visit was quick and convenient at Herb Chambers Honda of Seekonk! It's great that you could take advantage of our WiFi while we handled the recall. Thanks for choosing us!

January 01, 2025

Service was excellent. They listen to customers unlike GREICO. I was happy with the service. More

by liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Jan 02, 2025 -

Herb Chambers Honda of Seekonk responded

Liz, thank you for the positive feedback about your recent experience with the Herb Chambers Honda of Seekonk team! It was our pleasure to assist you and we hope we have the opportunity to do so again in the future!

December 29, 2024

This dealership is always a pleasant experience. Everyone is friendly and readily available to help. I had Leny as my service rep and the service he provided to me during my visit was exceptional. I More

by Jermainep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leny Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Herb Chambers Honda of Seekonk responded

Jermaine, we're delighted to hear that Leny provided you with exceptional service at Herb Chambers Honda of Seekonk. Thank you for recommending him and sharing your positive experience!

December 29, 2024

The service advisor was extremely kind and personable. He explained what the appointment was for and the time frame it would take to service my vehicle. More

by nessajean1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Herb Chambers Honda of Seekonk responded

We're delighted to hear that our service advisor provided a clear and friendly experience at Herb Chambers Honda of Seekonk. Thank you for sharing your positive feedback!

December 28, 2024

Excellent timely service at Herb Chambers. Appointments are easy to schedule for times that fit my life. More

by afaxon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Markee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Herb Chambers Honda of Seekonk responded

We're delighted to hear that our service at Herb Chambers Honda of Seekonk met your expectations and fit seamlessly into your schedule. Thank you for choosing us!

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