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Herb Chambers Honda of Westborough
Westborough, MA
2,861 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,861 reviews
December 19, 2018
I had a wonderful experience with Matt Strong. Matt Strong is a charming young man and a gentleman. He is professional, was always courteous and has a low key style. I had confidence in him becau Matt Strong is a charming young man and a gentleman. He is professional, was always courteous and has a low key style. I had confidence in him because he does not do a hard sell. I would come back to him. He is a great public face for your dealership. More
by car
Helpful December 18, 2018
consistently strive to make customer happy Jerry was great to work with and took the time to walk through all the items (recall notices) with me to help me understand what was going to be done Jerry was great to work with and took the time to walk through all the items (recall notices) with me to help me understand what was going to be done to my vehicle. Jerry was also great at making sure my expectations were met. Our car didn't get washed (which is included in the service) because of the extreme cold the day of service, but Jerry followed up to say we could return anytime for a wash! More
by NGraftonHondaFamily
Employees Worked With
Jerry Flynn
December 17, 2018
Maintenance I was there for basic maintenance--oil change and tire rotation. I was in and out in less than an hour. Very professional staff - Abby Hermanson. I was there for basic maintenance--oil change and tire rotation. I was in and out in less than an hour. Very professional staff - Abby Hermanson. More
by Luvoflabs1230
Employees Worked With
Abby Hermanson
December 14, 2018
Oil change and air bag recall Jerry my service rep is always friendly and helpful and tells me what exactly will be done to my car and the timing of completion Jerry my service rep is always friendly and helpful and tells me what exactly will be done to my car and the timing of completion More
by Blanket1
Employees Worked With
Jerry Flynn
December 14, 2018
Great Service, True Professionalism Matt was professional, warm and friendly from the moment we stepped into Herb Chambers Honda. He listened to our needs and was really focused on getti Matt was professional, warm and friendly from the moment we stepped into Herb Chambers Honda. He listened to our needs and was really focused on getting us the right car for our needs. The rest of the staff were great too. Because of Matt’s professionalism we will no doubt be a returning customer. Thanks to Matt and the rest of the staff for making this a great car buying experience. More
by Jmonta
Employees Worked With
James Bulger, Matthew Strong
December 13, 2018
Great Service as always I had to bring my car in for maintenance schedule. Everything was done as expected. The service manager was very polite and professional. I find the s I had to bring my car in for maintenance schedule. Everything was done as expected. The service manager was very polite and professional. I find the service people are great every time I go here. More
by Joan C deGrandmaison
Employees Worked With
I don't remember his name.
December 12, 2018
Air bag recall Great service technician. Friendly. Work went as promised. Aleta great place to go! My appointment was the perfect time for me to get there for Great service technician. Friendly. Work went as promised. Aleta great place to go! My appointment was the perfect time for me to get there for More
by Artbj
Employees Worked With
Jim Montegue
December 12, 2018
Exceptional Customer Service Definitely recommend David Yang . I bought cars in other dealers but I never had a salesman like him. He explain everything and showed me how my new c Definitely recommend David Yang . I bought cars in other dealers but I never had a salesman like him. He explain everything and showed me how my new car works . I’m very happy and pleased with my new car. More
by Juan Erazo
Employees Worked With
December 11, 2018
Very Good It is always a pleasure to come to Herb Chambers. I am always greeted warmly, dealt with politely, and have the service completed on time. As a bonu It is always a pleasure to come to Herb Chambers. I am always greeted warmly, dealt with politely, and have the service completed on time. As a bonus, my car is cleaned before leaving. More
by Whoops
Employees Worked With
Matt Gonyea, Michael Ta
December 11, 2018
Excellent customer service Matthew was the best. He listened and guided when needed and that was important to me. He was very knowledgeable and to the point. Very friendly and Matthew was the best. He listened and guided when needed and that was important to me. He was very knowledgeable and to the point. Very friendly and respectful. He went above and beyond in making my car purchase experience smooth and enjoyable. Thank you Matthew! More
by BlueCar
Employees Worked With
Matthew Strong
