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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,325 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,325 reviews

November 04, 2023

Very accommodating everyone was very friendly. Plus they did additional services while I was right there. Excellent. More

by Mb0606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Nov 06, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had an excellent experience at Herb Chambers Lexus of Hingham! It's great that our team could provide additional services during your visit. Thanks for the positive feedback!

Helpful
November 04, 2023

The people at this dealership are all very professional, courteous, friendly with a smile on their faces. This is true from the people who greet you at the front desk to the salesman. They are down to earth More

by Sarcenas Jean-Philippe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Nasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Loji
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Nov 06, 2023 -

Herb Chambers Lexus of Hingham responded

Sarcenas, we're delighted to know that you had a positive experience with our team at Herb Chambers Lexus of Hingham. We strive for professionalism and friendliness in all interactions. Thanks for the review, and we hope to see you soon!

Helpful
November 03, 2023

The dealer ship met or exceeded all expectations. They were very professional and did a great w More

by JBeaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mclee
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Nov 03, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the awesome review of Herb Chambers Lexus of Hingham!

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November 03, 2023

Service Staff is excellent . But not happy with the car. Less than 10k miles and had 2 issues. Left door panel has been an issue and muffler detached causing noises More

by Tsd522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate your feedback and are glad to know our service staff has been excellent. However, we're sorry to learn about the issues you've experienced with your car at Herb Chambers Lexus of Hingham. We'd like an opportunity to address these concerns - please feel free reach out so we can assist further! -Patrick Chahwan - General Manager - pchahwan@herbchambers.com

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November 03, 2023

Brought my car in for service. Service Mgr. explained the work that would be done, answered my questions and estimated the time to complete the work. Service was completed ahead More

by Robert_Helt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McLee
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Nov 06, 2023 -

Herb Chambers Lexus of Hingham responded

Robert, it's great to know you had such a positive experience with our service team at Herb Chambers Lexus of Hingham. We're always here to provide top-notch service and answer any questions you may have. Thanks for the review!

Helpful
November 01, 2023

Our buying experience was excellent, and our service experience today surpassed any of our expectations…excellent yet again! More

by mpmartin.michael
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Nov 02, 2023 -

Herb Chambers Lexus of Hingham responded

Michael, we're delighted to know that your buying and service experiences at Herb Chambers Lexus of Hingham exceeded expectations. Thanks for sharing!

Helpful
October 31, 2023

Everything was explained to me each step of the leasing process. Pricing worked out to be about what I was hoping for. More

by mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Nasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saeed Mezian, Sales Dept. *****
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Oct 31, 2023 -

Herb Chambers Lexus of Hingham responded

Mark, we're glad to know that our team at Herb Chambers Lexus of Hingham was able to guide you through the leasing process smoothly. Thanks for choosing us! Enjoy your new vehicle!

Helpful
October 31, 2023

Thomas M was knowledgeable and pleasant when we arrived at the dealership. He is honest, accurate, and efficient. Will return because of him. And the service of the mechanics! More

by kevinann99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

kevinann99 responded

Thank you Herb Chamber Lexus of Hingham! We will be back because of Thomas and his service. The mechanics are terrific. The facility is clean and pleasant.

Nov 01, 2023 -

Herb Chambers Lexus of Hingham responded

Your kind words make our day, Kevin! Thank you for choosing Herb Chambers Lexus of Hingham and recognizing Thomas's efforts. See you next time!

Helpful
October 31, 2023

The Lexus dealership worked on an electrical issue that had been worked on locally on the Cape without success. Lexus identified the problem quickly and moved to solve it. More

by Richlarios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know our team at Herb Chambers Lexus of Hingham was able to identify and solve the electrical issue in your vehicle. Thanks for trusting us with your car needs!

Helpful
October 31, 2023

Took my Lexus 350RX in for brakes and service and they also found a leaking radiator. Tom got me into a courtesy car and had my car ready to go the next morning. I always know I'm in capable hands with To More

by nkgraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that Tom and our team at Herb Chambers Lexus of Hingham were able to provide you with a smooth service experience. Thank you for trusting us with your Lexus 350RX, we appreciate the five-star review!

Helpful
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