Back

Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,987 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
Contact Dealership

25 Providence Hwy, Rte. 1

Sharon, MA

02067

Directions

By Type

Showing 5,987 reviews

September 30, 2020

had my fuel pump recall done by nikki and she was and is the sweetest and most kind hearted advisor at the dealer! my car was spotless, no fuel smell, no loose parts. the repair was executed flawlessly and More

by lexuslover2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Thomas
Oct 01, 2020 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Herb Chambers Lexus of Sharon, and we will certainly let Nikki know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

September 30, 2020

I can’t be more impressed with Ibrahim and Cristy, they I can’t be more impressed with Ibrahim and Cristy, they didn’t have my Lexus RX 350 f sport so Ibrahim located the vehicle for me and Cristy was ve More

by Jacky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristy and Ibrahim
Sep 30, 2020 -

Herb Chambers Lexus of Sharon responded

Jacky, thank you for reviewing Herb Chambers Lexus of Sharon. We're thrilled to hear that Ibrahim and Cristy walked you through the purchase of your Lexus RX 350 F SPORT. Congratulations and safe travels!

September 29, 2020

Wayne is an asset to your company. I enjoy each visit. Wayne always makes it fun quick and easy. I will always choose herb chambers More

by Carla Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne, Wayne McLaughlin
Sep 29, 2020 -

Herb Chambers Lexus of Sharon responded

Carla, thank you for the review! Wayne is an excellent member of our team at Herb Chambers Lexus of Sharon, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

September 29, 2020

During the process of buying my car with Bill Kessler, he was extremely sympathetic and understanding of what I wanted for my next car. Rene was also incredibly helpful and assisted Bill which made my experi More

by Livlaskey682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Lapaz
Sep 29, 2020 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with Bill and Rene here at Herb Chambers Lexus of Sharon, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

September 28, 2020

Bill Kessler is a super enthusiastic and helpful employee!! I went to get a new car from him a few weeks ago and he was so incredibly helpful, and was super patient in assisting me find the best car More

by bwolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Herb Chambers Lexus of Sharon responded

Thank you for the 5-star review! We are so glad Bill provided the enthusiastic and helpful service we pride ourselves on at Herb Chambers Lexus of Sharon, and we will certainly let him know that you appreciate his help. Enjoy your new car!

September 26, 2020

I enjoyed my experience working with Chris. He came in on his day off and made the deal happen. I was able to leave the dealership with my new vehicle in under two hours. I would highly recommend him to anyo More

by lneves7
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Lucario
Sep 28, 2020 -

Herb Chambers Lexus of Sharon responded

Thank you for reviewing Herb Chambers Lexus of Sharon and for giving a shout out to Chris! We're glad to hear that he helped you purchase a reliable vehicle. Congrats and safe travels!

September 26, 2020

This is the most unethical dealership I have ever worked with! The first car I bought from them they showed me a brand new Lexus all wrapped up in plastic yet the one that I was given after signing the pape More

by Nick WB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sanjay Khairmode
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos in Finance, Nick Pacheco, Sean Devlin
Oct 12, 2020 -

Herb Chambers Lexus of Sharon responded

Nick, This is a concerning review to read. I assure you that it is never our intention to mislead our customers here, and I would be more than willing to speak with you directly about what happened here. At your earliest convenience, please email me at sking@herbchambers.com so we can work together to come to a resolution and restore your faith in our dealership. Thank you, Sean King - General Manager

September 15, 2020

Nick was extremely helpful in demonstrating Herb Chamber dedication to Customer Satisfaction. Nick made our experience tops. This is our 2nd buy from the Chamber family and will go no where else. More

by Cmcca61155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pacheco
Sep 15, 2020 -

Herb Chambers Lexus of Sharon responded

Thank you for the kind review! Hearing that Nick went above and beyond to deliver such an excellent experience made us smile. We appreciate your loyalty to Herb Chambers Lexus of Sharon and hope to see you again down the road. Safe travels in your new vehicle!

September 15, 2020

Chris is awesome! He’s both professional and personable and is a man of his words. He delivered and made sure I was satisfied and comfortable with my purchase. I would totally recommend working with him fo More

by dmao3383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Herb Chambers Lexus of Sharon responded

Hi Dena - It is fantastic to hear that Chris delivered such a professional and efficient purchase experience! Congratulations and we hope to see you back at Herb Chambers Lexus of Sharon for your first oil change!

September 15, 2020

Nick and the team did an excellent job helping us find the right vehicle at a fair price. We will definitely be heading back for future purchases! More

by Jcdodds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Pacheco
Sep 15, 2020 -

Herb Chambers Lexus of Sharon responded

It is great to hear that Nick delivered such an excellent purchase experience! Thank you for the review and congratulations on your new vehicle. We hope to see you back at Herb Chambers Lexus of Sharon for your first oil change!

...
395
...