Herb Chambers Lexus of Sharon

Mark Forcucci Review Mark is an excellent service representative who is helpful, friendly, and knowledgeable. He is the reason that I continue to go to Herb Chambers Lexu Mark is an excellent service representative who is helpful, friendly, and knowledgeable. He is the reason that I continue to go to Herb Chambers Lexus of Sharon. More

Great experience! Drove over 3 hours to purchase my Lexus. Staff waiting for my arrival, and the sales team was great! One week later picked up the car which was sitt Drove over 3 hours to purchase my Lexus. Staff waiting for my arrival, and the sales team was great! One week later picked up the car which was sitting out front all ready for me. Best buying experience I’ve ever had! Great job to Herb Chambers Team! More

very friendly. Rene is a great salesman he helped me to get my car Rene thanks so much for helping me with my car and thank you for being so friendly and very professional I truly recommend Rene to everyo get my car Rene thanks so much for helping me with my car and thank you for being so friendly and very professional I truly recommend Rene to everyone More

leasing a new vehicle Had a pleasant experience at the dealership. the one problem I did have was setting up the Lexus Enform APP. on my phone. I got in touch with Gerry Had a pleasant experience at the dealership. the one problem I did have was setting up the Lexus Enform APP. on my phone. I got in touch with Gerry Baker and he was quite helpful in getting a solution to the problem. I also received a follow up call from the salesman Mark Vigor to make sure the problem I was having was being resolved. I appreciated the follow up from both gentleman and they are both a credit to the Herb Chambers organization. More

Best customer service ever . My check engine light went on when we were 300 miles from home. Herb Chambers Lexus was the nearest dealer, and conveniently located near Interstate . My check engine light went on when we were 300 miles from home. Herb Chambers Lexus was the nearest dealer, and conveniently located near Interstate 95. The receptionist was friendly and knowledgeable (she asked if the light was blinking or steady - because blinking would mean I needed a tow truck). When we arrived, everyone was professional and experienced. Service consultant Mark Forcucci secured a loaner so we could keep our plans to tour Brown University, and explained that there'd be a $160 diagnosis fee (fair enough). He called with updates to let me know when mechanics were inspecting the car. When we returned, we enjoyed wraps for lunch, refilled our coffee, and were updated that nothing was wrong with the car. Since there was no issue, did not charge me a thing. What more could you want in a dealer? The facility is beautiful, the staff is lovely. They even returned my Lexus freshly washed. Highly recommend! More

Very helpful sales team Excellent customer service with the sales team and the financial team. The person I purchased an RX350 from happened to be out on the day we went to p Excellent customer service with the sales team and the financial team. The person I purchased an RX350 from happened to be out on the day we went to pick up the car but we had two very friendly and helpful sales people that helped us out, showing us the car and keeping us on track with the financial part of things as well. I have called one of those people several times since bringing the car home and he always picks up his phone and is happy to answer all of my questions. The actual building they are located in is amazing, complete with a cafe, and is easy to get to. More

Ended up a very good experience Thanks to Jamal Mcraiby (sales) and Sean King (general manager) for stepping up and solving a problem we had with the title for my used Lexus es350. J Thanks to Jamal Mcraiby (sales) and Sean King (general manager) for stepping up and solving a problem we had with the title for my used Lexus es350. Jamal is a great salesman and backs up what he says and produces what he promises with no pressure. Sean got involved and made sure everything worked out. I would buy from Herb Chambers Lexus of Sharon again. Thanks again Jamal and Sean. More

Great Experience! As always, Marc provides the highest quality of service. He takes the time to get to know his customers and their needs to make sure that the car del As always, Marc provides the highest quality of service. He takes the time to get to know his customers and their needs to make sure that the car delivered is the best fit. More

Ronni Travers sets the standard for all service managers. She is very knowledgeable, friendly, considerate, and goes above and beyond to ensure we are satisfied. She knows how to professionally handle my She is very knowledgeable, friendly, considerate, and goes above and beyond to ensure we are satisfied. She knows how to professionally handle my comments when I incorrectly assume I know "car stuff". We always leave the dealership feeling like we got our money's worth, even at Lexus rates! Ronni, you are the best! Thank you. More

Marc was very nice and he explained everything about new very even helped us to set up all the devices. He is also gave us some good reconstructions about this car . very even helped us to set up all the devices. He is also gave us some good reconstructions about this car . More