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Herb Chambers Lexus of Sharon

Sharon, MA

Overview
Employees
Reviews
Vehicles
4.9
6,051 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 6,051 reviews

March 25, 2024

Courtesy and reliable with from drop off to pickup. Communication about service accurate and helpful. More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah at drop off area
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Mar 26, 2024 -

Herb Chambers Lexus of Sharon responded

Kathleen, we're glad to know you found our service at Herb Chambers Lexus of Sharon reliable and helpful. We appreciate your feedback!

March 24, 2024

Beautiful and large facility with a great inventory however, we felt as though the staff could have better informed us of the process to purchase a vehicle and about the vehicle itself. More

by dwm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bates
3.0
This rating includes all reviews, with more weight given to recent reviews.
Phuomarin Nuon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Troilo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Herb Chambers Lexus of Sharon responded

Hi Mollie - Thank you for your feedback. We apologize for not meeting your sales experience expectations. Please reach out to me directly if I may be of assistance with anything in the future. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

March 24, 2024

Great service than any other Herb Chambersi have been to. They paid attention to details, serviced my car and cleaned my car, not just "spot clean" like other Herb Chambers I have been to. Additionally, I c More

by Amasw2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a great experience with us at Herb Chambers Lexus of Sharon! Our team always aims to provide top-notch service and attention to detail. We appreciate your feedback, and we'll definitely keep it up!

March 23, 2024

Herb Chambers Lexus in Sharon, is always professional and beyond courteous to their customers. It is always a pleasure working with them More

by awatts6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
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Mar 25, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to know that you've had consistently positive experiences with us at Herb Chambers Lexus of Sharon. We truly value your feedback and look forward to serving you again next time!

March 23, 2024

Ronni from the Service Department was very helpful and professional. She addressed all of my concerns and went above and beyond to ensure that I received excellent customer service. More

by Heri Heredia
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Herb Chambers Lexus of Sharon responded

Heri, it's great to know that Ronni from our Service Department was able to assist you effectively. We're always here at Herb Chambers Lexus of Sharon if you need anything else!

March 23, 2024

Chris A was very knowledgeable about the vehicle and patient with me throughout the entire process. More

by Dave H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Prusak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Herb Chambers Lexus of Sharon responded

Dave, we appreciate you taking the time to share your experience with Chris here at Herb Chambers Lexus of Sharon. It's awesome to hear he delivered an informative and patient experience!

March 22, 2024

Monica Paz is consistently helpful with every part of my car service visit! The Best! More

by lesliec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Herb Chambers Lexus of Sharon responded

Leslie, we love to hear you had such a great experience here at Herb Chambers Lexus of Sharon with Monica. Have a wonderful day, and see you next time!

March 22, 2024

I love coming to Herb Chambers and Ronnie is the best service person and is so helpful and courteous. More

by tnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Herb Chambers Lexus of Sharon responded

We're so glad to know you had a great experience with Ronnie at Herb Chambers Lexus of Sharon! We appreciate your kind words and are here for any of your future needs. Safe travels!

March 22, 2024

The service at Herb Chambers is the best I have ever experienced. Absolutely top notch. More

by lsmll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Herb Chambers Lexus of Sharon responded

We are glad to hear that our team provided the best service you have ever received! Thank you for sharing this glowing praise with all of us at Herb Chambers Lexus of Sharon.

March 21, 2024

This review is for Monica Paz, Lexus Senior Consultant. My wife and I were VERY pleased with all updates made and, following the 40,000 Service and updates made, we both feel that the Lexus drives like More

by rondpoint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Herb Chambers Lexus of Sharon responded

We're so glad to know that you and your wife are pleased with the service provided by Monica Paz, our Lexus Senior Consultant at Herb Chambers Lexus of Sharon. It's wonderful to learn that she was able to address all your concerns professionally. We appreciate this positive feedback!

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