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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,674 Reviews

2,674 Reviews of Herb Chambers Lexus of Sharon - Service Center

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May 27, 2022

Ive been a customer for over a decade and have been pleased with the great service provided. More

by LS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for being a loyal Herb Chambers Lexus of Sharon customer! We are grateful for your five stars.

May 26, 2022

Service Rep Ryan Valadao was excellent. He explained the maintenance performed on my car very clearly. He is extremely professional and has always made my maintenance experience at Herb C More

by Michael Tavares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
May 26, 2022 -

Herb Chambers Lexus of Sharon responded

We're glad Ryan always delivers excellent service, Michael! Thank you for the terrific review and for allowing Herb Chambers Lexus of Sharon to assist with your maintenance needs - we're grateful for your business!

May 26, 2022

Randy is fantastic in service. He follows up on everything that we discuss prior to being put in service. I feel that I can trust what he says which is not common in auto service More

by jsbeaumont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
May 26, 2022 -

Herb Chambers Lexus of Sharon responded

It's great to hear that Randy is providing you with transparent, five-star service! Thanks for leaving Herb Chambers Lexus of Sharon a positive review. Your trust in our team supports our business and everything we love to do. See you next time!

May 25, 2022

I had to take my vehicle in for service, and Mark Forcucci, the person I sat with, was very attentive. I was very impressed by that. Mark listened carefully to what I had to say, and had everything More

by jentar
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We strive to deliver a seamless service experience for our guests, and it is wonderful to hear that this was reflected in your time working with Mark. We will be sure to pass on the kind words to him. Safe travels, and we hope to see you back again at Herb Chambers Lexus of Sharon!

May 25, 2022

It’s a great dealership! Everyone is kind, courteous and knowledgeable! Jackson said approximately 40 minutes and that was what it took. Went in for an inspection sticker and More

by Mghannaford
Recommend Dealer
Yes
Employees Worked With
Jackson
May 26, 2022 -

Herb Chambers Lexus of Sharon responded

We love to hear that Jackson provided timely, thorough service and ensured that you drove home in a freshly washed vehicle. Thank you so much for your business! We hope to see you next time at Herb Chambers Lexus of Sharon.

May 20, 2022

Great assistance with a repair issue on an older model Lexus and coming up with an acceptable solution. More

by dfafara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
May 20, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

May 20, 2022

From the time of purchase to yearly checkups, I can’t say enough about them. Everyone from sales to service has always been personable, helpful, and customer service oriented. More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Valadao
May 20, 2022 -

Herb Chambers Lexus of Sharon responded

Diane - Thanks for the great review of Herb Chambers Lexus of Sharon! We're glad that the team has always been friendly and helpful. See you again next time.

May 20, 2022 -

Diane responded

Absolutely 🤗

May 19, 2022

We bought a used Lexus from another dealership but have been having it serviced at Herb Chambers Sharon for all the years we’ve had it. The service is stellar. When they fix something, it stays fixed. We’v More

by Robashmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel
May 19, 2022 -

Herb Chambers Lexus of Sharon responded

We truly appreciate you making the trip to see us at Herb Chambers Lexus of Sharon for all of your auto service needs. It really means a lot that you can depend on Ronni to go "above and beyond" to take excellent care of your vehicle. We are grateful that you would share this feedback about Ariel as well. Thank you for your loyal business and longtime support!

May 19, 2022

I have always found friendly and helpful people at the Sharon Lexus dealership. The facility is kept clean and polished. More

by david.calverley16
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jackson callahan
May 19, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you, David, for the five-star review for Herb Chambers Lexus of Sharon! It's a pleasure to have you as a valued customer, and we look forward to continuing a great relationship for years to come.

May 19, 2022

Great as always the representative was very helpful I wished the cafe was open for service More

by Maria Chaves
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
May 24, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Maria, Thank you for the positive feedback. Sorry for the inconvenience with the café being closed during your time in service. Thank you, Johnny Dang, General Manager - jdang@herbchambers.com

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