Herb Chambers Lexus of Sharon - Service Center

I had my 2021 RX450h serviced recently. The overall experience was good. However, the cleaning job done as part of the service was less than perfect. The outside was washed well but the ins The overall experience was good. However, the cleaning job done as part of the service was less than perfect. The outside was washed well but the inside was not. The floor mats were cleaned but the carpet underneath was not vacuumed. Also, the seats, dashboard and inside of the windshield were not cleaned. More

Excellent service department - Ronnie Travers is a great resource- always has the knowledge whenever I ask a question about my Lexus ES! resource- always has the knowledge whenever I ask a question about my Lexus ES! More

Great attention to detail during 15k service as the took care of a nail in tire and a blemish from a road rock with no issues or extra charge! Very friendly and accommodating. care of a nail in tire and a blemish from a road rock with no issues or extra charge! Very friendly and accommodating. More

Service was great - Randy was thorough in his explanations. Price seemed a bit high though. explanations. Price seemed a bit high though. More

Randy was my service rep. He was friendly and pleasant to work with. He was a very good communicator about the servuce my car needed. He was friendly and pleasant to work with. He was a very good communicator about the servuce my car needed. More

Always very courteous and accommodating to my needs. Very efficient and timely. Hours are great open lots for service very convenient. Very efficient and timely. Hours are great open lots for service very convenient. More

I love this dealership! Ronni Travers is my service advisor and she is the best! She is professional, knowledgeable and very helpful. Thank you, Ronni! Ronni Travers is my service advisor and she is the best! She is professional, knowledgeable and very helpful. Thank you, Ronni! More

Service adviser is very attentive to my needs and desires to keep service costs at a fair level. I expect another 100k miles from my 2014 RX350 and I am sure Randy will help me achieve this goal. to keep service costs at a fair level. I expect another 100k miles from my 2014 RX350 and I am sure Randy will help me achieve this goal. More

I am happy with this dealership. They are professional and take care well service for customer. They are professional and take care well service for customer. More

Service today with Matt Klein was best ever! Personable,helpful answered all questions and had car ready on time! Personable,helpful answered all questions and had car ready on time! More