Back

Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,748 Reviews

2,748 Reviews of Herb Chambers Lexus of Sharon - Service Center

Sort by
May 14, 2022

Friendly staffs, when asked questions, they are helpful. If you go to the wrong area, someone will accompany you to the correct area. More

by Skincare008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
May 16, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

May 13, 2022

Oil change as usual and it was quick, service was good. No complaints, Mark was accommodating to all request More

by sharla.joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Herb Chambers Lexus of Sharon responded

Great to hear the service went well for you. Please let me know how we may improve. Thank you, Johnny Dang, General Manager - jdang@herbchambers.com

May 12, 2022

I made an urgent appointment to check brakes on my 2013 Lexus. Dealer did thorough investigation and said the brake performance was still within acceptable limits. Since I am regular customer at the deale More

by prcoutu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

prcoutu responded

Favorable review done today.

May 13, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We are so glad dot hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

May 12, 2022

Quick and easy. Matt very polite and knowledgeable. He was very easy to work with.. would work with him again. More

by BobBHo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
May 12, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Matt and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

May 11, 2022

Everyone that works there is very professional, friendly and courteous. Having my vehicle serviced there was a very pleasant experience. More

by Jocko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie and Libby, Randy Vicente
May 11, 2022 -

Herb Chambers Lexus of Sharon responded

Seeing works like professional and courteous used to describe our team makes our day! Thank you for the five-star review and confidence in Herb Chambers Lexus of Sharon.

May 11, 2022

Very satisfied working with Mark Forcucci and quality of service. He is a true professional and very knowledgeable. More

by Tonyb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Herb Chambers Lexus of Sharon responded

We're happy to hear you're satisfied, Tony! Thank you for the amazing review and for allowing Mark and Herb Chambers Lexus of Sharon to assist you! We hope to see you again.

May 10, 2022

I have been using this dealer for a long time. The staff is always very knowledgeable about the car and very friendly. More

by Roe.tocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Valadao
May 11, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We are thrilled to hear that you are so confident in the Herb Chambers Lexus of Sharon team to get the job done. Drive safely, and we hope to see you back!

May 09, 2022

Everyone I encountered during my visit was kind, courteous, efficient and very helpful. I would recommend this dealership and Jackson's customer service was superb. More

by Kam02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
May 10, 2022 -

Herb Chambers Lexus of Sharon responded

We are delighted that Jackson and the team could deliver a five-star experience for you! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your feedback. We hope to welcome you back for your future service needs!

May 09, 2022

Excellent service. Friendly and professional staff. Comfortable lounge to relax while you wait. Highly recommend. More

by liz.bei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson, Randy Vicente
May 09, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the five-star review for Herb Chambers Lexus of Sharon! We love seeing words like friendly and professional used to describe our team. Until next time!

May 09, 2022

Excellent job, Randy was terrific. Julio is an excellent worker. It was easy and efficient, they helped me with my warranty. Was able to relax and have my coffee and know my car was go More

by Breid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio , Randy Vicente
May 09, 2022 -

Herb Chambers Lexus of Sharon responded

Breid, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Julio, Randy, and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

...
158
...