Herb Chambers Lincoln of Norwood

After Sale - Service is DEPLORABLE Solid sales experience, but truth be told the ONLY reason we shopped HChambers is because they could get the hard to find 2018 Lincoln Nav. After the Solid sales experience, but truth be told the ONLY reason we shopped HChambers is because they could get the hard to find 2018 Lincoln Nav. After the sale, our first service experience (that included a recall) was horrible. No customer service, no communication, i had to hound the dealership to get an answer as to why my car was there so long. In addition, no communication among service managers, no one knew but the guy who took the car in. After I gave a horrible review post-service to Lincoln, the dealership came back, promised a free detail for my next service. I later scheduled an oil change service, and first to get valet service it would be (3) weeks! But what was the worst is the woman on the phone sounded so bothered to help me out. I booked the service but later cancelled and went elsewhere. Another HORRIBLE HChambers service. . . we had Audi's before and IRA (not HC) did impeccable service. Wish IRA had a Lincoln store. . . More

a Pleasant Experience To Say the Least I cant say enough this was by far the best car buying experience of all times .Jillian McDermott set up my appt with CHRISTINE FETEIRA Who in turn t I cant say enough this was by far the best car buying experience of all times .Jillian McDermott set up my appt with CHRISTINE FETEIRA Who in turn took very good care of my wife and I with no pressure and a lot attentionto our needs .I am very proud to say we are the proud owners of aRUBY RED NAUTILUS RESERVE. Last but not least thank you JIM LEWIS for making the paperwork painless . SEEU ALL SOON FOR MY DELIVERY More

A pleasure The salesperson went out of his way to make sure we were pleased with our purchase. He was very professional and a pleasure to work with. Great Person The salesperson went out of his way to make sure we were pleased with our purchase. He was very professional and a pleasure to work with. Great Person! More

easy as pie Our experience in purchasing a car from Al and the rest of the team was as easy as pie with no pressure and alot of attetion paid to our needs. Al eve Our experience in purchasing a car from Al and the rest of the team was as easy as pie with no pressure and alot of attetion paid to our needs. Al even made sure we got a few extra perks and the detailing of the car apon receipt was spotless. truely a great experience and would reccommend Herb Chambers Lincoln of Norwood to everyone More

Happy Customer My husband and I bought a Navigator from Herb Chambers Lincoln and I can not say enough good things about them.The show room is clean, modern, and com My husband and I bought a Navigator from Herb Chambers Lincoln and I can not say enough good things about them.The show room is clean, modern, and comfortable; and their salespeople are friendly and down to earth. Specifically, Al Coelho was a pleasure to work with from the very beginning. He answered all of my questions patiently and explained other things very well. He also did extra research and homework and found me an amazing deal! He took care of absolutely everything from inspection to registration and all I had to do was drive my new car! I would not hesitate one bit in recommending anyone go here for a new car. More

Best ever Best car buying experience I have ever had. Will definitely recommend herb chambers lincoln and Al Coelho. He's absolutely the best and funny too! Lov Best car buying experience I have ever had. Will definitely recommend herb chambers lincoln and Al Coelho. He's absolutely the best and funny too! Love them More

Best Experience!! I am so happy that I took the drive to Norwood from Central Mass because otherwise I would not have had the experience I had or the car of my dreams!! I am so happy that I took the drive to Norwood from Central Mass because otherwise I would not have had the experience I had or the car of my dreams!! My salesman Paul was incredible and filled me in all about my Lincoln MKZ Reserved Edition. He showed me how to setup my phone, figure out all the controls on the vehicle etc. The entire team at Heb Chambers Lincoln of Norwood were incredibly friendly, knowledgeable and willing to answer any questions. I highly recommend the dealership and Paul as your salesman if your looking for a vehicle. More

LIncoln Nautilus from Herb Chambers Lincoln When you think of car sales people Christine Feteria is not what comes to mind. As a sales person myself I am highly critical of other sales people a When you think of car sales people Christine Feteria is not what comes to mind. As a sales person myself I am highly critical of other sales people and how they approach their profession.....All that I can say is that Christine was a breath of fresh air, incredibly accommodating, very thorough from configuration to delivery including training on how to use my new Lincoln Nautilus. She made the entire process smooth and easy. If you want to buy a Lincoln (I love my Nautilus Reserve) run don't walk to work with Christine. More

Satisfied customer Walked in at 1000 am and drove out that day with a new vehicle. They have upfront below market pricing on quality vehicles. My sales rep Al coordinate Walked in at 1000 am and drove out that day with a new vehicle. They have upfront below market pricing on quality vehicles. My sales rep Al coordinated all aspects of my purchase. Not often I say this but this car dealership was worth the trip More

Poor customer service I purchased a used vehicle in cash on 12/31/18. They didn't have the Title and thus, I couldn't get a car inspection. By law, you have 7 days to dri I purchased a used vehicle in cash on 12/31/18. They didn't have the Title and thus, I couldn't get a car inspection. By law, you have 7 days to drive a newly purchased vehicle without an inspection sticker during which time I was told they would procure the Title. After 7 days, I did not receive any update, so I called my sales rep to find out what was going on. I was told I would receive a call back, but never heard back. I called again (after driving the car "illegally" for 4 days) to find out what was happening and to remind them I was driving the car outside of the legally allotted window. Again, I was told I'd get a call back immediately with an update, but never received a call. I'm a bit shocked that Herb Chambers would put their customers in such a precarious situation, especially since I was clear when I purchased the car that I was upgrading specifically to accommodate more kids for car pooling. Apparently, Herb Chambers doesn't care if I'm pulled over with 7 kids in the car and the resulting embarrassment of having to tell the Coach why they were all late for the competition! More