My husband and I have had positive experiences at 4 of the Herb Chambers dealerships and will be back again. This time at the Lincoln Herb Chambers Dealership in Norwood, David Paquin was our sales person. He was knowledgeable, polite, thoroughly explained everything about the car in a kind and patience way that we could understand (being seniors). We very much appreciated David going to work on his day off just so we could pick up our car and not have to wait for another day. Thank you David much appreciated and we'll be back.