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Herb Chambers MINI of Boston

Boston, MA

4.8
802 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 802 reviews

December 10, 2017

Great experience start to finish!! I decided to start the search for a new car at Herb Chambers Mini. I knew nothing about Minis except that they were cute. I walked onto the sales fl More

by DonnaAndHerMINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Dec 10, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Donna, for taking the time to share your experience with Liz, David and Moustafa here at Herb Chambers MINI! I’m thrilled to hear how happy you are. We value our guests’ feedback and I know our team will appreciate your encouraging words. On behalf of our entire team here on Comm. Ave, we thank you for your business and look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

December 08, 2017

Great and Friendly Experience I walked to Mini of Boston just to browse and i walked out with a signed lease! Wonderful team, professional and very friendly, willing to work with More

by Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Dec 08, 2017 -

Herb Chambers MINI of Boston responded

Thank you so much! We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that our team members are exceeding our customers' expectations. I will be certain to share your encouraging words with Liz, David and Moustafa as I know they'll appreciate the kind sentiment. Thank you and we look forward to serving your automotive needs in the future! Motor On! Melissa Steffy, General Manager

December 07, 2017

Brian Epstein was wonderful It was a pleasure working with Brian. He took care of everything in a professional manner and was efficient and accommodating. He answered all questio More

by Eobrave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Epstein, Moustafa Hamouda
Dec 08, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Laura, for taking the time to write this fantastic review and give Brian and Moustafa such a wonderful 5-star rating! Motor On! Melissa Steffy, General Manager

December 07, 2017

Brian Epstein was very helpful! Brian was very helpful throughout the process! Made it a quick and easy experience and was quick to respond to any questions. Very happy with the my M More

by nova1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Dec 07, 2017 -

Herb Chambers MINI of Boston responded

Thank you! I’m so pleased to hear that Brian proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

December 06, 2017

It's good to be back in a MINI again! This new Countryman is my fourth MINI, and after having driven another brand of car for the last three years, it's good to be back! It was a pleasure More

by cchaffee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Banos - 5 stars, Brian Epstein
Dec 07, 2017 -

Herb Chambers MINI of Boston responded

Thank you very much for leaving such a fantastic review! I'm so happy to know that you enjoyed working with our team. Liz and Brian will be pleased to hear you enjoyed working with them. Thank you again and enjoy your new MINI! Motor On! Melissa Steffy, General Manager

December 06, 2017

Great experience! I recently bought a new Mini Cooper from Herb Chambers Mini. Brian Epstein, my salesman was great! Low pressure, no hard sell, reasonable on all my More

by ajrobichaud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Dec 07, 2017 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to leave us a review! I'm thrilled to know you enjoyed working with Brian. We understand the importance of making the sales process hassle-free and efficient and Brian certainly exemplifies that. Thank you again and enjoy your new MINI! Motor On! Melissa Steffy, General Manager

December 06, 2017

Great service I recently purchased a MINI from Herb Chambers of Boston. I had a great experience, Brian helped me with choosing the right vehicle for me ... and sho More

by GFB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Dec 06, 2017 -

Herb Chambers MINI of Boston responded

Thank you for the great feedback! I'm so glad you had a successful and positive experience with Brian here at Herb Chambers MINI. Please let us know if any other automotive needs arise in the future, as we are always happy to help! Motor On! Melissa Steffy, General Manager

December 06, 2017

Great support from Brian Epstein Brian brought a difficult situation to a successful conclusion when I bought my Mini from him at Herb Chambers. The car originally agreed upon was loc More

by Roger Shute
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Dec 07, 2017 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share. Our number one goal is providing an exceptional customer experience and I'm so happy to know that Brian was able to ensure you received exactly what you wanted. Thank you again and enjoy your new MINI! Motor On! Melissa Steffy, General Manager

December 05, 2017

Great Experience buying a car My experience at Herb Chamber's MINI in Boston was a great one. Sam my sales representative was very knowledgeable and made the car buying experience More

by blueandwhite01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton, Moustafa Hamouda
Dec 05, 2017 -

Herb Chambers MINI of Boston responded

Thank you for your thoughtful post. I'm so happy to know that you and your children enjoyed your time here! I know that Sam and Moustafa will appreciate your encouraging words. We value your business and we hope to have the opportunity to assist you with your automotive needs again in the future. Motor On! Melissa Steffy, General Manager

December 05, 2017

Amazing experience I highly recommend Brian and Moustafa. Friendly, no pressure sales, professional. They only recommended what was needed. No need write much other t More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Epstein, Moustafa Hamouda
Dec 06, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Jess, for your review and compliments to our team! I am so happy to know that Brian and Moustafa were so helpful with your buying experience. Thank you again for your recommendation, and we hope you enjoy your new MINI! Motor On! Melissa Steffy, General Manager

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