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Herb Chambers MINI of Boston

Boston, MA

4.8
876 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 876 reviews

June 19, 2018

Very professional and good hearted staff I worked with David Lopez OMG he’s a very nice very professional and honest person... I live in Tempe Arizona and just imagine, out of state and buyin More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One lady at the front desk that was transferring my calls I don’t remember her Name
Jun 21, 2018 -

Herb Chambers MINI of Boston responded

Thank you so much for your review. I am so happy to know that David helped make what can be a stressful process, nice and easy for you! Video chat is so handy- glad he was able to show you all the features! We wish you many happy miles! -Best, Melissa Steffy, General Manager.

June 18, 2018

Exceptional Service David Lopez was incredibly helpful through the leasing process. Coming from a previous lease with another dealership I wasn’t happy with, David’s serv More

by nicoleatkinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda, Chris Guillerm
June 13, 2018

Lovely experience I have worked with Samuel Hesketh-Tutton and it was a lovely experience. At first I thought I wanted to lease a car, but after he patiently explained More

by Martina T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Jun 13, 2018 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to review us. I am so happy to know that Sam helped you make the right decision for you! He will be thrilled to read this and know that you enjoyed working with him. We wish you many happy miles! -Melissa Steffy, General Manager.

June 09, 2018

Third Mini in a row We recently got our third Mini in a row from Herb Chambers. Sam Sutton helped us this time around and made the process as painless as possible, facili More

by DreyJules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Jun 11, 2018 -

Herb Chambers MINI of Boston responded

Thank you for giving us your feedback! It is so awesome to hear that you have purchased from us three years in a row! Happy to know that Sam took great care of you! Happy miles- Melissa Steffy, General Manager.

June 08, 2018

Amazing service We are currently leasing a Countryman from herb chambers. The whole process of returning my old lease (bmw 320) and getting the new Countryman lease w More

by Harshitha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Jun 11, 2018 -

Herb Chambers MINI of Boston responded

Happy to know that Sam made the process nice and easy for you. Wishing you happy miles in your new Countryman! -Melissa Steffy, General Manager.

June 07, 2018

MARK RAVIN IS THE BEST !!!! IVE KNOWN MARK RAVIN FOR OVER 10 YEARS NOW . HE IS A MAN THAT YOU CAN COUNT ON IF YOURE LOOKING FOR HELP WITH ANYTHING AT HERB CHAMBERS OF BOSTON. MOS More

by jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your review and compliments to Mark. We are lucky to have Mark on our team and I'm happy to know that you have enjoyed working with him over the years. He will be thrilled to read this. Best, Melissa Steffy, General Manager.

June 07, 2018

DAVID LOPEZ.......A MAN OF GREAT INTEGRITY !!! 🚗🚗🚗 IT WAS MY PLEASURE TO MEET DAVID. A MOST KIND HEARTED, CARING, PROFESSIONAL SALESMAN. VERY KNOWLEDGEABLE, AND A JOY TO MEET HIM ! HE IS A MAJOR ASSET More

by jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your great review! I'm so pleased to know that you enjoyed working with David and he will be thrilled to read this! Happy miles to you Joann. Best, Melissa Steffy, General Manager.

June 06, 2018

Very helpful David was very helpful and friendly. He had thorough information regarding the car as well. And, responded immediately to my emails. Also the finance More

by Kairvi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Herb Chambers MINI of Boston responded

Happy to know that David was so helpful and you enjoyed working with him! We appreciate your feedback- Melissa Steffy, General Manager.

June 04, 2018

Get David to be your salesman. David was helpful to me as I was looking for a specific color scheme for my mini purchase. He was very patient with all my changes. He certainly knows More

by marc411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2018

Buy your car from Brian! Really enjoyed working with Brian and team. He was attentive and low key - let us take our time, answered all our questions, was knowledgeable and ha More

by sko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Epstein, Chris Guillerm
Jun 01, 2018 -

Herb Chambers MINI of Boston responded

Happy to know that you felt like you were in good hands with Brain! He is always taking great care of our customers, glad you enjoyed working with him, and our team! Best, Melissa Steffy, General Manager.

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