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Herb Chambers MINI of Boston

Boston, MA

4.8
802 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 802 reviews

December 31, 2014

Choosing my first car Robert Lewis helped me and made it a very stress free simple experience ! I would love to recommend this dealership to familys an friends. Thanks More

by Michaelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lewis
Jan 02, 2015 -

Herb Chambers MINI of Boston responded

Thank you, Michaelle! Here at MINI of Boston, our primary concern is delivering flawless customer service. I'm happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy New Year! Melissa Steffy, General Manager

December 31, 2014

The Best in Boston! I’ve recently purchased my second MINI from HC MINI of Boston, it was a great experience and the entire staff at the dealer is very helpful, I’ve deal More

by La pulguita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David López , Jamie Chisholm, Sara Espinal
Jan 02, 2015 -

Herb Chambers MINI of Boston responded

What an outstanding review to read! It is great to know that David and Rob were able to provide you with a pleasant shopping experience. Here at MINI of Boston, our primary concern is delivering flawless customer service. I'm happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy New Year! Melissa Steffy, General Manager

December 31, 2014

Awesome dealership- awesome car! My car buying experience was stress free and fun! Jamie and Kate helped me choose the perfect mini, he was honest, friendly, and articulate. The deale More

by Bfin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jamie Chisholm
Dec 31, 2014 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your terrific feedback. It's wonderful to hear from such a satisfied customer! Kate and Jamie are truly valuable assets to our team and I'm thrilled to hear they were able to assist you with finding the perfect MINI! Please don’t hesitate to contact us or stop by with any questions you may have going forward. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Happy New Year! Melissa Steffy, General Manager

December 27, 2014

Excellent!!! David Lopez was very helpful when we were shopping at MINI. He answered all of our questions patiently and professionally. We traded in our old car, h More

by Yuan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Lopez
Dec 29, 2014 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your experience with David. It’s a pleasure to hear that David was so helpful to you and that he provided you with an overall great experience. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Melissa Steffy, General Manager

November 26, 2014

Second purchase at this store Buying from Herb Chambers is like no other car store. It is the easiest and nicest experience when buying a car. This is our second purchase from ther More

by Lehel Reeves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Lopez
Nov 26, 2014 -

Herb Chambers MINI of Boston responded

I sincerely appreciate you posting such kind words regarding your experience with Kate and David. I will be certain to share your encouraging words with the team as I know they will appreciate the kind words. Thank you and we look forward to serving your automotive needs again in the future! Happy Holidays! Melissa Steffy, General Manager

November 15, 2014

GREAT SERVICE! I just bought a mini and got excellent service, nothing short of perfect. Kate and Andrei helped me and made every step easy. Great experience. More

by missybk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrei Kunevsky
Nov 17, 2014 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your experience. I'm so happy that you enjoyed working with Kate and Andrei, they are certainly wonderful additions to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Melissa Steffy, General Manager

September 10, 2014

Great experience I had the opportunity to work with Luigi Lembo at Herb Chambers Mini in July to purchase my certified 2012 Mini Countryman. Luigi worked with me to fi More

by ajtegan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 10, 2014 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to write about your experience with Luigi. At Herb Chambers MINI of Boston, we are determined to deliver detail-oriented, honest, and personalized customer service. We greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Best, Melissa Steffy General Manager

September 10, 2014

MINI rocks! I recently leased a 2014 MINI Cooper at Herb Chambers with Luigi as my sales representative. This is my 3rd MINI from this dealership and my 2nd time More

by awickh01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the service advisors!
Sep 11, 2014 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your experience with Luigi here at Herb Chambers MINI of Boston! I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Luigi will appreciate your encouraging words. On behalf of our entire team here in Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come. Motor On! Melissa Steffy General Manager

September 07, 2014

Great Car, Great Service I purchased my Mini in the Spring of 2014, and dealt with Ellington Jackson at the Boston dealership. I really appreciated Ellington's relaxed, frie More

by Michael Hammond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2014 -

Herb Chambers MINI of Boston responded

Thank you, Michael, for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We’re fortunate to have a fantastic team here at Herb Chambers MINI of Boston who continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Motor On! Melissa Steffy General Manager

September 05, 2014

Luigi at Herb Chambers is awesome! I recently worked with Luigi Lembo @ Herb Chambers in Brighton to lease a new Mini Countryman. He was so easy to work with, helped me find the right c More

by mdannaher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 05, 2014 -

Herb Chambers MINI of Boston responded

Thank you so much for this kind review! I'm so happy to know you're loving your new MINI Countryman. If you have any questions, please don't hesitate to reach out to Luigi or anyone else here on the MINI team. Thank you again and we look forward to ensuring your satisfaction for many years to come! Motor On! Melissa Steffy General Manager

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