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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,710 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,710 reviews

April 07, 2023

Dealership is great, in particular my experience with Mateo Lako my salesman here. I came in on a Wednesday with my old Toyota Corolla and told him I wanted a 4Runner, 2 hours later I was driving home in More

by Perkinator01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateo Lako
Apr 13, 2023 -

Herb Chambers Toyota of Auburn responded

Congratulations on your new Toyota 4Runner, Ryan! Your review has made our day and we're grateful to you for coming to visit us! We hope you are enjoying your dream car and appreciate you letting Mateo and the team be part of the process! Thank you! - Herb Chambers Toyota of Auburn

April 06, 2023

I got my new Hyundai Santa Cruz inspected. The staff was very efficient, polite and respectful. I was treated to coffee and a pastry while I waited in a very comfortable lounge area. The en More

by Nospam
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I do not recall the name of the serviceperson that assisted me
Apr 07, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting the Herb Chambers Toyota of Auburn team with your inspection! We appreciate you taking the time to share this kind feedback and hope you won't hesitate to reach out if we can be of service again in the future. Take care!

April 06, 2023

The whole herb chambers experience has been nothing but negative so far. I have been waiting for over two hours to get get an inspection sticker on my new highlander. It was supposed to have a shield on it More

by rggsmith3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Herb Chambers Toyota of Auburn responded

I'm sorry that we didn't leave a better impression during your visit. I would appreciate the opportunity to learn more about what transpired in order to improve your experience going forward. Please contact me at your earliest convenience. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

April 05, 2023

Alyssa was very helpful and service was very quick. Refreshment area gets ++! Every area was very clean. More

by firstjeep
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the positive feedback about your recent visit here at Herb Chambers Toyota of Auburn! Alyssa & the team hope to see you again next time!

April 03, 2023

It was a pleasure to work with Mr. Kevin on my new lease . i would give him 100 stars. More

by j.zinha36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Silva-Fortes
Apr 05, 2023 -

Herb Chambers Toyota of Auburn responded

We're so glad you enjoyed working with Kevin! Enjoy the new vehicle and please don't hesitate to reach out if our Herb Chambers Toyota of Auburn team can be of service again in the future!

April 03, 2023

Tim and Vinh were great to deal with, I really appreciate what they did for me. I highly recommend them both! More

by ajwheaton10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vu Nguyen, Timothy Nguyen, Vinh Pham
Apr 05, 2023 -

Herb Chambers Toyota of Auburn responded

We're happy Tim and Vinh have earned your five-star rating! We appreciate your recommendation and look forward to seeing you again! Thank you! - Herb Chambers Toyota of Auburn

March 30, 2023

Kevin did a great job assistant me with all my question and needs. Ask for Kevin Silva. You will not regret it. More

by fabricia_souza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva-Fortes
Mar 31, 2023 -

Herb Chambers Toyota of Auburn responded

Thanks for the five stars! We're glad to hear that Kevin and the rest of the crew here at Herb Chambers Toyota of Auburn could assist you. We hope to see you back!

March 30, 2023

Great group of people to work with. Fast and efficient. Im completely satisfied with my purchase More

by marrerocristan535
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Pacheco, Bryan Arroyo
Apr 03, 2023 -

Herb Chambers Toyota of Auburn responded

We appreciate you taking the time to leave Herb Chambers Toyota of Auburn with such kind feedback for us! We look forward to assisting you again! Thank you!

March 29, 2023

The wires in my 4Runner were chewed by mice. Cameron was very friendly and professional. I would highly recommend. More

by wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Irvine
Mar 31, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the review, Wendy! We're so glad Cameron & the team were able to help you with your 4Runner and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - Herb Chambers Toyota of Auburn

March 29, 2023

Very helpful and knowledgeable. Did not push to have services done and explained why suggested services should be done. More

by carolannbell
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your review, Carol! We appreciate your business and look forward to seeing you next time at Herb Chambers Toyota of Auburn!

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