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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,712 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,712 reviews

February 12, 2023

Excellent customer service and answer is given in detail when a question is asked which I found very helpful. More

by TOBrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Herb Chambers Toyota of Auburn responded

We are so glad you had a great experience visiting our service center! Thank you for rating Herb Chambers Toyota of Auburn five stars!

February 11, 2023

Juilian was excellent! He took care of everything in a professional manner, even remembering my name. Ronald More

by None
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the review, Ronald! We're happy to hear Juljan took great care of you during your visit and we look forward to seeing you again next time here at Herb Chambers Toyota of Auburn!

February 09, 2023

Juljan was very nice and accommodating. Whoever worked on my car was a slob..grease on my mats, keys and personal belongings thrown in my back seat. More

by kathrynhagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2023

After a year of searching for a new car at a very difficult time for the industry we finally found Herb Chambers Toyota of Auburn. No bull. Delivered what was promised. Finalizing was easy. Entire st More

by Teri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Roche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience, Teri! We're so happy that our staff provided you with an excellent visit! We look forward to seeing you next time at Herb Chambers Toyota of Auburn!

February 06, 2023

All where Courteous and knowledgeable. They gave me an accurate diagnosis, and charged a reasonable price for repair More

by joanG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Herb Chambers Toyota of Auburn responded

We appreciate you trusting us to provide five-star care to you during your service visits, Joan! We look forward to seeing you at your next appointment! Thank you! - Herb Chambers Toyota of Auburn

February 06, 2023

My experience today was awesome, Jim is excellent and very professional with his clients when they enter for service, he'll explain everything so you can understand what's going on, I always choose Jim a More

by Lukie111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback! We're glad to hear Jim continues to take excellent care of you and we'll be sure to share this kind review with him. Your business is greatly appreciated by our entire team here at Herb Chambers Toyota of Auburn and we look forward to seeing you next time!

February 01, 2023

Dat was very helpful. He was able to help me get a receipt online in order for me to get an inspection sticker. Service was prompt, efficient and friendly. More

by Dean082661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc H in sales
Feb 02, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience! We're so glad Dat was able to assist you and we hope we can be of service again in the future. Take care! - The Herb Chambers Toyota of Auburn Team

January 31, 2023

Prompt and courtesy service. Thorough explanation of all PM service repairs and additional repairs and costs More

by Markavarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Clark was exceptional
Feb 01, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for reviewing your experience with the Herb Chambers Toyota of Auburn team! We hope we can be of service to you again in the future!

January 31, 2023

Mikel was very helpful and he was great. He showed us around and made sure we picked the car we wanted. So was the financing guy, he was also great and made everything easy. Dhimitri helped More

by Shtrepi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikel Kota 5/5, Vu Nguyen
Jan 31, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your high rating! We're so happy that Mikel and Dhimitri earned your 5 stars! We look forward to seeing you at your next appointment! -Herb Chambers Toyota of Auburn

January 30, 2023

Chandler and his team at Herb Chambers of Auburn were outstanding ! My experience there was hassle free and very easy going . I didn’t feel any pressure to buy like almost every other shop puts you throu More

by drufish41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Horne
Feb 01, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for giving Chandler & the Herb Chambers Toyota of Auburn team an opportunity to earn your business! We appreciate the wonderful feedback about your experience and hope you won't hesitate to reach out if we can be of service again in the future. Take care!

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