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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,560 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,560 reviews

February 06, 2021

The service on my vehicle was completed promptly and to my satisfaction. Jim the service person was very helpful and knowledgeable about my vehicle. Would recommend to others More

by Gjchabot@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Herb Chambers Toyota of Auburn responded

Gjchabot@yahoo.com - Thank you so much for sharing this with us! We're so glad that you had such an enjoyable visit with us. We appreciate your comments about Jim and your five star rating. Thank you again and we look forward to seeing you in the future! - Herb Chambers Toyota of Auburn team

February 05, 2021

great guy I buy two new Toyota years ago and he helped me to find the right choice. I'm prepare to buy a Toyota sienna this year and I can operate again with Dhimitri More

by zefqirici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos
Feb 17, 2021 -

Herb Chambers Toyota of Auburn responded

zefqirici - Thank you so much for the wonderful review. Dhimitri is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Herb Chambers Toyota of Auburn team

February 05, 2021

The sales experience I had back in November 2020 was terrible, but the service I received on 4 Feb 2020 was excellent. James Banach was very polite and explained everything in detail. More

by Chief T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Banach
January 26, 2021

We came from out of state. The dealership was very professional. Very accommodating in the area of Covid 19. They had the vehicle that I wanted. They negotiated prices between the vehicle and my tr More

by james.phillip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomi Tsitsos, Jimmy Eldean, Andrew Pappas
Feb 15, 2021 -

Herb Chambers Toyota of Auburn responded

james.phillip - Thank you for taking time to write this review. We're so happy to read that your car buying experience with our team was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we hope to work with you again! - Herb Chambers Toyota of Auburn team

January 21, 2021

Awesome doesn’t even begin to describe Jimmy Eldean 🇺🇸 and the friendly service I got while buying my new Corolla! Best car buying experience ever! I wasn’t even sure I’d get approved but the team got it More

by Elizabethlandarttherapist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Feb 15, 2021 -

Herb Chambers Toyota of Auburn responded

Elizabethlandarttherapist - Thank you for taking the time to share your recent experience with us, and congratulations on your new Corolla! Jimmy is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your kind words and we hope to serve your automotive needs for many more years to come! - Herb Chambers Toyota of Auburn team

January 21, 2021

Sales person Cole Leblanc did an exceptional job with my purchase. He should be promoted. Super knowledgeable with friendly attitude and a pleasure working with him. More

by marieomiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha Taft made the recommendation to come to dealership. She was the best advertisement for Herb Chambers in Auburn and deserves the $100. Bonus!
Feb 15, 2021 -

Herb Chambers Toyota of Auburn responded

marieomiller - Thank you so much for the wonderful review! Cole is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Herb Chambers Toyota of Auburn team

January 19, 2021

I'm very glad that I came all the way from Boston to this dealership! First, I worked with Melissa via phone to discuss different options on the RAV4 and Venza. She was great, she was able to give me quotes More

by han24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Licea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Herb Chambers Toyota of Auburn responded

han24 - Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Melissa and Hai were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! - Hern Chambers Toyota of Auburn team

January 17, 2021

GREAT GREAT GREAT GREAT. Worst part is the 25 word minimum in the review. I feel like I’m watering down the review with pointless words. God Bless. More

by essex317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2021

Very good very professionals, as soon as you pack someone will approach and take your keys and offer you a seat. Am proud to be a customer to Auburn dealership 👍 More

by quainoodoris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
Jan 25, 2021 -

Herb Chambers Toyota of Auburn responded

quainoodoris - Thank you for your wonderful review and loyalty! We truly appreciate hearing feedback from our customers. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call! - Herb Chambers Toyota of Auburn team

January 16, 2021

For any reason I come in to Toyota, Service, look around, pay for my service, staff always very professional and friendly. Why I keep coming back and referring others to go there. More

by nftiger24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Herb Chambers Toyota of Auburn responded

nftiger24 - Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with! - Herb Chambers Toyota of Auburn team

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