Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Toyota of Auburn
Auburn, MA
3,524 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,524 reviews
November 04, 2018
Customer service is nice and helpful. I had a great experience buying my new car and my old car. The process was fast and easy. I will recommend this dealer to my family and friends. I had a great experience buying my new car and my old car. The process was fast and easy. I will recommend this dealer to my family and friends. More
by juana
Employees Worked With
Tomi Tsitsos, Martin Dodd, Clifford Quayson, Mileyda Cruz
November 03, 2018
Great customer service Excellent service and in a timely manner Service representive was very helpful I arrived at 3:10 and was out by 4:00 Service representive was excellen Excellent service and in a timely manner Service representive was very helpful I arrived at 3:10 and was out by 4:00 Service representive was excellent in her duties More
by Dobbs 2018
Employees Worked With
Lauriann Tambone
October 31, 2018
Great car buying experience start to finish! Herb Chambers said they would meet or beat the best offer I received. I went in expecting that to be a hassle but was very pleasantly surprised! I wor Herb Chambers said they would meet or beat the best offer I received. I went in expecting that to be a hassle but was very pleasantly surprised! I worked with Tony Moreta and he was wonderful! He was mindful of my time and willing to work through the numbers without the nonsense I’ve experienced at other dealerships. He was never the least bit condescending or patronizing, which is a refreshing experience being a woman shopping for a car. The entire negotiation process was quick and painless. I bought the car I wanted, at the price I wanted with the interest rate I wanted. It was a great experience start to finish and I will gladly send family and friends to Herb Chambers and specifically to Tony Moreta! More
by Devan
Employees Worked With
Other Employees :
Tomi Tsitsos, Christopher Stockert, Antony Moreta, Zuleika Lopez
October 28, 2018
An exceptional experience! Found the exact car that I wanted and drove it home the same day. Got into a new lease and the service both in Sales and in Finance was fantastic! T Found the exact car that I wanted and drove it home the same day. Got into a new lease and the service both in Sales and in Finance was fantastic! Thank you Antony Moreta and Shawn Merrill! More
by Ckeegan
October 27, 2018
Always the Best In for 20,000 service, greeted promptly in bay and at the "desk" by service advisor. Even the time estimate was right on - oh teah the coffee was good In for 20,000 service, greeted promptly in bay and at the "desk" by service advisor. Even the time estimate was right on - oh teah the coffee was good!! More
by #7Sherman
October 27, 2018
Quality work and good customer service Enjoy taking my car to Herb Chambers in Auburn. Wait times are short, customer service is excellent and most important the work is of high quality. Enjoy taking my car to Herb Chambers in Auburn. Wait times are short, customer service is excellent and most important the work is of high quality. More
by Les2018
Employees Worked With
Martin Dodd
October 24, 2018
Phenomenal Experience Issa Naalbandyan was an exceptional salesman. He was very professional and knowledgeable about the vehicles that I was in the market for. Not only w Issa Naalbandyan was an exceptional salesman. He was very professional and knowledgeable about the vehicles that I was in the market for. Not only was he professional, he was very patient with the process. I'm very excited about my purchase of my 2018 Toyota Highlander. It's very sporty vehicle which was a shift from my mini van. The process of delivery was smooth and ready on time. The financing process was also smooth. The staff were very in tune to my needs as a customer. I highly recommend the staff a Herb Chambers for any future purchases. More
by Natarsha
Employees Worked With
Other Employees :
Tomi Tsitsos, Dylan Hoang, Fouad Faris, Issa Naalbandyan
October 23, 2018
Super experience This is a great dealership,the best car buying experience I ever had in my 72 years.My first service was outlined to me when I arrived,I had two issue This is a great dealership,the best car buying experience I ever had in my 72 years.My first service was outlined to me when I arrived,I had two issues I mentioned to Martin and they were taken care of.All and all a great experience. More
by Tacomaman16
Employees Worked With
Other Employees :
Tomi Tsitsos, Martin Dodd, Mateo Lako
October 21, 2018
Exceptional Always a consistent experience. Fast friendly and the remodel is coming along nicely. I try to use this dealership for sales as well as for my servi Always a consistent experience. Fast friendly and the remodel is coming along nicely. I try to use this dealership for sales as well as for my service needs. More
by Buana
Employees Worked With
Timothy Dalton, Chan Nguyen
October 21, 2018
Amazing customer service Outstanding customer service;I would recommend this dealership for anyone looking a for a new/used car. The dealership goes above and beyond to make t Outstanding customer service;I would recommend this dealership for anyone looking a for a new/used car. The dealership goes above and beyond to make the customer satisfied with their purchase. More
by Cat
