Back

Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,525 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

809 Washington St, Rte. 20

Auburn, MA

01501

Directions

By Type

Showing 3,525 reviews

September 17, 2017

The Best Experience I needed an AWD SUV, as my Mitsubishi Endever no loner met emissions standards. Mr. Murgo helped me understand the options available in the Rav4 tr More

by mackj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos, Christopher Stockert, Anthony Murgo
Sep 17, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Taryn! Shawn, Tomi, Anthony and Chris have proven that they’ll go the extra mile to ensure our customers' satisfaction. I will be certain to let them know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Dan Bortolussi, General Manager

September 10, 2017

Great Dealership and Wonderful Staff Thank you Marque and the staff I dealt with to buy my new Toyota, all were a great help to me in purchasing the car More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa, Christopher Stockert, Chan Nguyen, Dylan Hoang
Sep 11, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Sharon! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased our team was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Dan Bortolussi, General Manager

September 05, 2017

We had a pleasant time We had a no stress experience because of the willingness to help us get the payment we were looking for.Everyone was friendly and professional and the More

by Ben777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephane Jovin and Matt Parzych, Stephane Jovin, Fouad Faris
Sep 05, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Ben, for your terrific feedback! Our primary concern is delivering flawless customer service and I'm so happy to know our team was able to deliver. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

August 31, 2017

Exceptional The buying experience was wonderful. The sales and management and service team are great. My overall impression of the Auburn staff is; personal, pro More

by DaveC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Dave, for taking the time to share your encouraging words and kind recommendation! We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

August 30, 2017

Chan was exceptionnal! The quality of Chan's work was great, I will gladly bring my car back for service when need be. Chan's approach to the client is professional and kind More

by PjB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
Aug 30, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you so much! I'm so pleased to hear that Chan was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Dan Bortolussi, General Manager

August 29, 2017

Tim Dalton is one of the best in the Business!!! I have been doing business with Tim Dalton at Herb Chambers of Auburn for many years when purchasing my vehicles and also my wife's vehicles and will More

by Bigjimmy33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
Aug 29, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, James, for sharing your feedback with us! I'm so pleased to hear that Tim earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Dan Bortolussi, General Manager

August 26, 2017

Friendly, clean and accommodating. Thanks Marque!!! This is our second purchase from Herb Chambers Toyota Auburn. Marque Hoenig sold us our first 2011 Prius and we were so pleased with the car and the More

by Bill & Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Stockert
Aug 28, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Mary and Bill, for the kind words about our team. We are truly lucky to have such wonderful people working here like Marque and Chris. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Dan Bortolussi, General Manager

August 26, 2017

Best overall car buying experience I have ever had!! I have bought numerous cars from Herb Chambers Toyota in Auburn and always had a top notch experience. Jeff Moran, the used car salesman, has always More

by Brian Specyalski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Brian! It is always rewarding to receive great feedback like this and we really appreciate you taking time out to review us. It is great to know that you enjoyed working with Shawn, Kennedy and Jeff, we think they're great too! Thank you for your business and we look forward to welcoming you back in the future. Best, Dan Bortolussi, General Manager

August 25, 2017

Tim is on scale of 1 to 10 is 11 my wife and I have dealt with Tim for many years from the first Rave 4 . My wife and I have dealt with Tim for many years form first Rav4.He has b More

by DJS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim dalton, Timothy Dalton
Aug 25, 2017 -

Herb Chambers Toyota of Auburn responded

We couldn't be happier that you enjoyed your experience here at our dealership and that Tim was able to provide you with such exceptional service! Thank you and please let us know if we can be of further assistance! Best, Dan Bortolussi, General Manager

August 22, 2017

Great service Tim went over and above to assist me with my purchase. He answered all my questions and didn't pressure me at all! It was a pleasant experience! More

by Allisona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
Aug 22, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for the five-star review, Allison! Tim is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Dan Bortolussi, General Manager

...
240
...