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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,571 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,571 reviews

October 28, 2016

Outstanding dealer. Sales and service Once again I had the pleasure of purchasing another Toyota from Herb Chambers Toyota of Auburn, MA. This is my third purchase in the last year. The te More

by Tony Forzaglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eldean, Chan Nguyen, Dylan Hoang
Oct 28, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Tony, for taking the time to share your encouraging words and kind recommendation. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

October 28, 2016

Foregot to Rate Fouad Faris Forgot to Rate Fouad Faris, I was totally satisfied with the dealership and Fouad. and all the other personnel involved. I would recommend Herb Chambe More

by George Hammill
Recommend Dealer
Yes
Employees Worked With
Fouad Faris
October 27, 2016

Very good I purchased a used Rav 4 here and I was satisfied with the service except I didn't like the long wait, 4 hours the first day and almost 2 hrs the day More

by Lina D' Annunzio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Francisco Ardon
Oct 27, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Lina, for taking the time to tell us about your experience. I apologize for the long wait times. I'll check your records to see when you were in and find out why there was a delay. We value your feedback and we look forward to the opportunity to serve your automotive needs in the future. Best, Dan Bortolussi, General Manager

October 27, 2016

I could not be happier with a service center. My wife and I just bought our second RAV 4 (we now own two) from Herb Chambers. I was very happy with the way we were treated by Kennedy Lidonde and M More

by Bri1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Demers, Chan Nguyen
Oct 27, 2016 -

Herb Chambers Toyota of Auburn responded

It is great to know that Chan, Kennedy and Michael provided you and your wife with a wonderful RAV4 buying and service experiences. Our primary concern is delivering flawless customer service and I’m happy to know that our team has provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

October 27, 2016

Great staff, easy to deal with Kennedy knew what I was looking for, had my old car evaluated and had a test drive ready to go. I don't think it took more than an hour. Great wor More

by Gordon Garrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephane Jovin
Oct 27, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Gordon, for taking the time to share your experience. We're thrilled that you enjoyed working with Kennedy, Stephane and Andi. They certainly are wonderful assets to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Dan Bortolussi, General Manager

October 26, 2016

TLC with HUMOR! When I go in for service, Lori Ann, Chan, and the UK Elvis are always caring and prprofessional. I enjoy touching base with my sales rep. Anthony, who More

by Fifty and Fabulous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emad, Chan Nguyen, Martin Dodd, Lauriann Tambone, Anthony Murgo
Oct 26, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you! I really appreciate your feedback on working with Lauriann, Chan, Martin, Anthony and Imad. Thank you for sharing your story and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

October 26, 2016

Great service @ Herb Chambers Toyota of Auburn MA I was interested in trading in my Toyota Venza and all I had to do was visit Herb Chambers Toyota in Auburn MA. Without any issues I was able to walk More

by jvargas82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomi Tsitsos, Matt Parzych
Oct 26, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to post such great comments about your experience with Tomi and Matt. We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with our team. Sincerely, Dan Bortolussi, General Manager

October 26, 2016

The best you can ever ask from Dhimitri Dhimitri sells with integrity, and he is always open and honest. I will only buy my cars from Dhmitri in the future. Love my Nissan Rogue More

by Elena Shyta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Elena, so much for sharing this with us! We're so glad that you had such an enjoyable visit with us. We appreciate your comments about Dhimitri and that five star rating. Thank you again and we look forward to seeing you in the future. Best, Dan Bortolussi, General Manager

October 25, 2016

Great place Matt Parzych did a great job making the purchase of our new Rav 4 a fun and easy process. His professionalism shined through in his demeanor, his know More

by Carcarcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parzych
Oct 26, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you! I really appreciate your feedback on working with Matt. We trust you are enjoying your new RAV4 and we look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Dan Bortolussi, General Manager

October 25, 2016

A great experience I purchased my last 2 vehicles from Matt at Herb Chambers Toyota. His attentiveness, willingness to help and expertise on all Toyota makes and models More

by Grangerc0820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parzych
Oct 26, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful review. Matt is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

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