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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,572 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,572 reviews

October 24, 2016

A great experience I recently leased a 2016 Rav4 from Herb Chambers Toyota in Auburn. This past week I also decided to trade my old pick up truck for a 2017 Tacoma. I mu More

by Greg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos, Michael Demers, Matt Parzych
Oct 26, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Greg, for taking the time to post such great comments about your experience with Tomi, Matt, Andi and Michael. We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with our team. Sincerely, Dan Bortolussi, General Manager

October 21, 2016

Great experience! Justin and Herb chambers were a pleasure to work with! I plan on going back for our next vehicle! I highly recommend this dealership to anyone looking More

by Minnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gresenz
Oct 24, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your feedback. We're proud of the great service that Justin provides to our customers and we'll be sure to pass along your kind words. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

October 21, 2016

Curtesy, Efficient and Knowledable best sums up Herb Toyota . Justin was a great help and was able to close the deal quickly and get us the car registered and on the road right away. More

by neilt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gresenz
Oct 21, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you so much, Neil! We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Enjoy you new Toyota and thank you for your business! Best, Dan Bortolussi, General Manager

October 16, 2016

Best salesperson It as always a great experience working with Marque Hoenig. He is very knowledgeable on all the vehicles and if he doesn't he will get answer for you. More

by macdoozer0691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Stockert
Oct 17, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you for this terrific review! I'm so glad Chris, Marque and our whole crew were able to assist you with your purchase. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! Kind Regards, Dan Bortolussi, General Manager

September 28, 2016

Quick and easy I was impressed with the service Tomi provided. He was courteous,professional,and also knowledgeable. Thank you! My Toyota Tacoma is a very great truc More

by Bronson Lyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomi Tsitsos
Sep 29, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Tomi provides to our customers and we'll be sure to pass along your kind words. Congratulations on your new Toyota Tacoma, we appreciate your business! Best, Dan Bortolussi, General Manager

September 27, 2016

One of very few buying experiences that was outstanding. I went prepared not to buy a Toyota, nevermind a 2016. Great experience! Professional , courtieous the whole staff. Tomi took extremely good care o More

by Pamtebo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos, Michael Bue
Sep 27, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you for providing us with this great feedback! Tomi, Michael and Shawn are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and we thank you and your husband for choosing us for your automotive needs. Best, Dan Bortolussi, General Manager

September 27, 2016

2014 Lexus Tomi Tsitsos was wonderful to work with. He made sure I drove every make and model of SUV to see which one was the best fit for me. He and Shawn Mer More

by cpaleo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tomi Tsitsos, Lauren Ostiguy
Sep 27, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to write this review! Lauren, Tomi and Shawn are such assets to our team, as they continuously focus on providing our guests’ with the best customer service. I know they will be pleased to read your positive feedback. Congratulations on your purchase and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Dan Bortolussi, General Manager

September 24, 2016

Buying a Car From Marque Hoenig I have known Marque Hoenig since 2006, he is a first class guy! In 2006 I purchased a Toyota Prius from him at Herb Chambers Auburn. All the years bet More

by Bob Oakes-WBUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with us, Mr. Oakes! I'm so pleased to hear that Marque has been able to assist you since 2006. Both Marque and Shawn are truly valuable members of our crew and I am glad to hear they impressed you. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Dan Bortolussi, General Manager

September 15, 2016

2016 Toyota Highlander Herb Chambers of Auburn is a very professional and courteous dealership. Highly knowledgeable Staff and easy to do business with. Salesman Jimmy Aldea More

by Joe13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Demers, Jimmy Eldean
Sep 15, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Joe, for taking time to write this review. I'm so happy to read that your buying experience with Samantha, Shawn. Michael and Michael was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendation and we look forward to serving your automotive needs again! Best, Dan Bortolussi, General Manager

September 14, 2016

Working with Marque is always a great experience. I have been knowing Marque since 1999 when I got my first car. Since then I always go to him when I want to buy a new car, he always tries to do his b More

by Victor Depaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen
Sep 15, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Victor! We appreciate your feedback and enjoy hearing that you have had great experiences at our dealership! Marque, Chan and Shawn are valued members of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Dan Bortolussi, General Manager

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