
Herb Chambers Toyota of Auburn
Auburn, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Ah mazing! Ive purchased 2 cars and referred one close family member. Mike D was able to provide over the top customer service every time. He has this unique a Ive purchased 2 cars and referred one close family member. Mike D was able to provide over the top customer service every time. He has this unique ability to find just the right vehicle that you want and work with your financial budget. No matter the situation he makes it work if its in your best interest. He is that person you can trust to tell you "it doesn't make sense" if doesnt make sense. Honesty and trust in a car sales person?? See Mike D!!! Chris in financing, closed the deal. He made all the financial paperwork effortless. Was able to explain every number. Was personable and made sure I was confident and had no questions or concerns before leaving. My most recent purchase has been my best experience yet. Keep up the great excellence guys! Your VIP, M More
waste of time we emailed around trying to get the best deal they said "come down with anything you have in writing and we WILL match or beat" well we go there and t we emailed around trying to get the best deal they said "come down with anything you have in writing and we WILL match or beat" well we go there and that was not the case. they took $1000 off the msrp. We got out of work early sat in traffic and they did nothing they said they would. The GM came over and we explaned what happened he said " well we dont know who told you that" I should him the email "oh she is new we will speek to her" as we walked to the car I saw the girl who had her picture on the email I asked her her name it was her I asked her how long has she been working there she said "almost a year." So they lied AGAIN!!! I would really look into what they are saying to you for they wasted our time and Im sure they will waste yours!!! I will say we did get the truck we wanted in southern NH they beat everyones price by $2500. More
Great service! Great experience with this salesperson. Highly recommended. Worked hard to get everything ready and always with a smile! Thanks Matt for everything Great experience with this salesperson. Highly recommended. Worked hard to get everything ready and always with a smile! Thanks Matt for everything you did! I am so happy with my Rav4! More
Stress-free Matt P was fantastic- got me exactly what I wanted and made the entire process stress-free which is usually unheard of when you're shopping for a car. Matt P was fantastic- got me exactly what I wanted and made the entire process stress-free which is usually unheard of when you're shopping for a car. Would definitely recommend him and Herb Chambers of Auburn to others. More
Great Salesmanship Matt P thanks for doing an awesome job at salesmanship. I know I was a tough customer but you met all my requests and I drove away with a fine auto. I Matt P thanks for doing an awesome job at salesmanship. I know I was a tough customer but you met all my requests and I drove away with a fine auto. I would recommend this dealership to anyone, and suggest they talk with you and Stephon. Thanks Herb Chambers for having two great salesman in Matt P and Stephon. I give a big atta boy to both these guys. 😋😋😋 More
Buying a new car Ricardo Shands was knowledgeable, accommodating and listened to what we needed and took the time to find us the right vehicle for our family and met o Ricardo Shands was knowledgeable, accommodating and listened to what we needed and took the time to find us the right vehicle for our family and met our needs More
Treated like I was a moron I brought my Toyota 4Runner in for its last "free" service at 25,000 miles and while at the counter I asked Alyssa what the next service would cost. I brought my Toyota 4Runner in for its last "free" service at 25,000 miles and while at the counter I asked Alyssa what the next service would cost. She said $239 and the 35,000 mile service was even more!!! What? You've got to be kidding! She explained the filters were expensive. I mulled this over in the waiting room, looking up the cost of filters on my iPad. Within 45 minutes she was back with bad news: I needed an engine air filter, $37, and a cabin air filter, $60. I declined. The cabin air filter, Toyota brand, is $20 online but better ones are $11. Open your glove box, there is a plastic tray in the back, pull it out, remove the filter, put the new one in, replace the tray, put all the stuff back in the glove box, close it. I have a video of my four year old granddaughter doing this in one minute ten seconds! I gave her $5. The filter was $9.84. The engine air filter is under the hood. Four metal clips off, housing off, old out, new in, clips on, hood down. About a minute. Filter: $14.40. Herb Chambers Auburn insulted my intelligence by quoting me ridiculous prices. Anyone paying these should have their head examined. Kennedy Lidonde sold me the car, nice guy, but I won't take his calls nor emails. I will never return and never buy another Toyota because of this experience. They will never see this vehicle again. If I need warranty service I will go to another dealership. More
Superb Customer Service Team This is the second time daily with Kennedy Lidonde and Stephane Jovin at Herb Chambers Toyota of Auburn, MA. They both are knowledgeable and helpful This is the second time daily with Kennedy Lidonde and Stephane Jovin at Herb Chambers Toyota of Auburn, MA. They both are knowledgeable and helpful, their professionalism and sense of humor was greatly appreciated like always. Kennedy and Stephane went above and beyond my expectations by fulfilling my needs and concerns without rushing me into a quick sale. I highly recommend Kennedy and Stephane to anyone who is considering purchasing or leasing a Toyota, they are a Five Star team. Sincerely, Michael Donald, (Happy Toyota Customer) More
jimmy eldean excellent sales associate we thought it was time we purchase a new vehicle --always happy with toyota-- saw listing of what we wanted on web and met jimmy eldean at the dealer we thought it was time we purchase a new vehicle --always happy with toyota-- saw listing of what we wanted on web and met jimmy eldean at the dealership in auburn--he was extremely helpful and courteous--made a very pleasant buying experience would certainly recommend him as sales person to see .....peter and claudia More
Excellence Service Anthony and Shawn could not have been more helpful in assisting me with getting out of a lease and into a new car. Everyone at Herb Chambers was extr Anthony and Shawn could not have been more helpful in assisting me with getting out of a lease and into a new car. Everyone at Herb Chambers was extremely nice and kept in communication throughout the process. More