Herb Chambers Toyota of Auburn

A very positive car buying experience. I was impressed with the professionalism, respect and attention to details I received during my first experience with Herb Chambers Toyota. Very littl I was impressed with the professionalism, respect and attention to details I received during my first experience with Herb Chambers Toyota. Very little pressure and quick follow-up to questions helped to move the process along efficiently. Dhimitri Lako was very knowledgeable without applying pressure as well as very responsive and timely to any questions and concerns. Although I had assistance with a bank advisor from Auto Advisors, Dhimitri was very professional and aced like a partner with us. I also appreciated the one-stop ease with being able to transfer a trade-in and re-register the new vehicle. More

Fantastic Experience I have been doing business with Herb Chambers Toyota for over 15 years. This is the first time that I have taken the time to write in to let people k I have been doing business with Herb Chambers Toyota for over 15 years. This is the first time that I have taken the time to write in to let people know why I keep coming back this dealership when I could go anywhere. I am probably one of the most difficult and demanding customers this dealership has ever dealt with. I consider myself to be an experienced car buyer and I do my homework on every vehicle I purchase. I have done very well with how Toyotas hold their value and have even made money when trading in leases. The reason I choose to go to Herb Chambers in Auburn is simple. Shawn Merrick in finance knows customer service! I have met my share of people that sell and manage car dealerships. To be able to deal with difficult demanding customers is not an easy task. Shawn is easy to do business with and he doesn't mess around when it comes to putting the deal together. He treats me like I would treat the 350 customers that I deal with in the business that I run. If you are in the market to purchase a car first call Dan Bortolussi the GM and ask to deal with Shawn Merrick in the finance department I promise you wont be disappointed!! Buying a car can be a painful experience and I am sure we all have the horror story from dealing with a bad dealership. GO SEE DAN AND SHAWN and tell them Andy sent you!! You will be glad you chose this dealership... More

Great service Me and my wife were really pleased with the service we got. Wael was awesome friendly and respectful. I will definetly recommend anyone here. Great se Me and my wife were really pleased with the service we got. Wael was awesome friendly and respectful. I will definetly recommend anyone here. Great service. More

Great car buying experience! Chontelle was great with answering our questions and providing us with the information we needed to make an informed decision. We are very happy with Chontelle was great with answering our questions and providing us with the information we needed to make an informed decision. We are very happy with our decision. More

First time Toyota buyer John Ford made my birthday wish come true. He set me up with a 3 year lease on a Rav4. I love it. John also calls and emails me every month to make su John Ford made my birthday wish come true. He set me up with a 3 year lease on a Rav4. I love it. John also calls and emails me every month to make sure everything is ok. I will be back. More

Great overall experience!! I purchased a Tacoma double cab around July 2015 and couldn't be happier. This dealership was top notch during the entire purchase process. I want t I purchased a Tacoma double cab around July 2015 and couldn't be happier. This dealership was top notch during the entire purchase process. I want to thank Anthony, Mike and the finance person for making my experience at Herb Chambers, as easy as possible. This is my second Tacoma, (first from Herb Chambers) and there's no reason to shop anywhere else. I've been servicing both my trucks there and have to give there servicing department the same A+ rating.... Thanks again, Mike C More

2016 Toyota Tacoma SR5 Dealt with Timothy Dalton and had an exceptional experience. This is the 3rd Toyota pickup that I have purchased from Herb Chambers of Auburn and this Dealt with Timothy Dalton and had an exceptional experience. This is the 3rd Toyota pickup that I have purchased from Herb Chambers of Auburn and this was by far my best experience because of Timothy Dalton. More

Great customer service! I was very, very pleased with my experience here. Wael was excellent and very accommodating/patient with my kids. I walked out a happy customer!! I was very, very pleased with my experience here. Wael was excellent and very accommodating/patient with my kids. I walked out a happy customer!! More

Car dealerships have come a long way! The location was Herb Chambers Toyota Scion in Auburn, MA. Our interactions with Tim Dalton were very positive. He was very patient in allowing The location was Herb Chambers Toyota Scion in Auburn, MA. Our interactions with Tim Dalton were very positive. He was very patient in allowing us to try several cars and working through the issues of what we really wanted in an SUV (Highlander). He worked with us on the final "out the door" price of the vehicle and even managed to work with his finance person (Andy) for a better rate than what we were getting at our CU. All in all a good experience and will certainly go back when the need for another car arises. More

First time toyota buyer, I will be back From the emails, phone calls and actual visit to the dealership it all was a true pleasure. I got the right car, the right color and at the right pr From the emails, phone calls and actual visit to the dealership it all was a true pleasure. I got the right car, the right color and at the right price. They know their business and execute it flawlessly! Every single person I spoke to was friendly, knowledgeable and a joy to meet. I will be a repeat customer, that's for sure! Regards, Tom More