Herb Chambers Toyota of Auburn - Service Center

maintenance and sticker every one is always friendly and helpful everything is explained as to what has to be done and what was done. The wait time was 1 hour which is wha every one is always friendly and helpful everything is explained as to what has to be done and what was done. The wait time was 1 hour which is what he said. More

Friendly, honest, and timely service I was only bringing my Highlander in for routine service, but the staff was friendly, responsive, and courteous. I had brought my previous vehicle i I was only bringing my Highlander in for routine service, but the staff was friendly, responsive, and courteous. I had brought my previous vehicle in last summer for major service, and while Martin was willing to do all of the work identified in the inspection, he was honest with what would need to be done immediately, how much it would cost, and what the vehicle would be worth after. It didn’t make sense to put that money into the vehicle at that time, so I will bring my Toyota to Herb Chambers moving forward. More

Learning the extra bells * whistles of my vehicle Today, I visited the dealership to receive the extra training that I needed to understand the extra bells*whistles of my RAV4. In 2016 the RAV4's did Today, I visited the dealership to receive the extra training that I needed to understand the extra bells*whistles of my RAV4. In 2016 the RAV4's did not have the safety feature package as it does now. I knew that I needed to have extra training on this vehicle. Even though this is my 3 rd RAV4 things do change . So in the absence of my Sales Representative he told me he would put me in good hands to have the extra training to learn about my vehicle. All went well. Monish took care of everything from taking off the plates, removing my bags in the car, going over the features, taking the car over for inspection, I asked for a binder for my books I got it. Whatever I asked for over and over again it was repeated to me over an over. Some of the features on the Toyota's I do not understand the design sense of it but I guess I would need to speak to Toyota directly as mentioned by Monish. So all in all a good experience . I know that I could call a few more times and that would be okay with Monish, Issa, or Dhimitri with any extra " why questions" and Monish would let me know the next approach. Thank you Monish for your help today... More

Friendly staff and Quick Service Was able to.easily make a service appointment online. Came in for service and was greeted warmly by Chan and was told everything would take about an h Was able to.easily make a service appointment online. Came in for service and was greeted warmly by Chan and was told everything would take about an hour. I went into the new waiting area and found it very comfortable and warm. I could not stand listening to another customer talking out loud..really loud on his bluetooth to someone on the phone (dont know why people do that) so i left and visited my salesman Kennedy who has become a family friend. After a great conversation I returned to find the annoying guy gone and my car finished a little ahead of schedule. Chan went over everything done, asked if i had any questions and i left happy with my experience. More

Great service as usual. Good quality service & friendly courteous staff. Alyssa Moran was pleasant and kept me informed of the service work needed and the pricing. Great plac Good quality service & friendly courteous staff. Alyssa Moran was pleasant and kept me informed of the service work needed and the pricing. Great place to buy a car as well as good service. More

Awesome as always Service is what will always keep me , Jeff and the staff are phenomenal and their continued dedication to providing quality service is what makes this Service is what will always keep me , Jeff and the staff are phenomenal and their continued dedication to providing quality service is what makes this dealership. More

No problems Took my car on time, performed everything u asked and put my inspection sticker on all in less than an hour. No complaints. Service rep was very frien Took my car on time, performed everything u asked and put my inspection sticker on all in less than an hour. No complaints. Service rep was very friendly. More

Customer service focused Martin Dodd goes over and above when taking care of his customers. You should give that man a raise in pay. He really deserves it! Martin Dodd goes over and above when taking care of his customers. You should give that man a raise in pay. He really deserves it! More

Great service!! Best service by means. This is my third vehicle thru Toyota and I do not regret doing business with them. Manager Jeff and sales manager Dimitri have Best service by means. This is my third vehicle thru Toyota and I do not regret doing business with them. Manager Jeff and sales manager Dimitri have always made sure if there is anything I need they handle it with no hesitation. More

Appreciate jeff Amazing service thanks to jeff and Dimitri of management. These are the guy to go to they made sure I was well taken care of provided best fastest ser Amazing service thanks to jeff and Dimitri of management. These are the guy to go to they made sure I was well taken care of provided best fastest services thanks again. Will continue to go back an forever a toyota customer More