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Herb Chambers Toyota of Auburn - Service Center
Auburn, MA
1,207 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,207 Reviews of Herb Chambers Toyota of Auburn - Service Center
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January 16, 2019
10,000 mile oil change I bought my latest Avalon last Jan and have had several oil changes at this dealership. Staff is always accommodating and professional. I was there I bought my latest Avalon last Jan and have had several oil changes at this dealership. Staff is always accommodating and professional. I was there early and mechanic took car right away. My only disappointment in the whole experience is why the service dept. can't run the car through a car wash, which takes only a few minutes, and maybe even a quick vacuum. This would certainly make a very satisfied customer! More
by mjteach21
Employees Worked With
January 15, 2019
Good service Brought care un for oil change. Everyone was on point. The sales person made us a key for the car we only had one key. Didn’t run into any problems Brought care un for oil change. Everyone was on point. The sales person made us a key for the car we only had one key. Didn’t run into any problems More
by Sue178
Employees Worked With
Lauriann Tambone, Fouad Faris
January 12, 2019
My experience was exceptionally great!!.. Mr. Fouad Faris was an excellent assoate that help me with closing the deal with my 2019 Toyota Highlander XLE which I loved so much, Fouad is an exce Mr. Fouad Faris was an excellent assoate that help me with closing the deal with my 2019 Toyota Highlander XLE which I loved so much, Fouad is an excellent asset to Herb Chambers of Auburn!!!.. More
by Lukie111
January 09, 2019
Exceptional service Dropped my Highlander off for routine maintenance as well as issues with one of the tires. Chan listened to my concerns, assured me that it would b Dropped my Highlander off for routine maintenance as well as issues with one of the tires. Chan listened to my concerns, assured me that it would be addressed, and that the work would be done in about an hour. About a half hour later the car was done. Service was fast and my tire was fixed. A great team effort! More
by NonnieM
Employees Worked With
Chan Nguyen
January 08, 2019
Great service. Service was Quick and efficient. I was taken in right away and was done in very little time. Everything on my list of requests was addressed. Service was Quick and efficient. I was taken in right away and was done in very little time. Everything on my list of requests was addressed. More
by CindyH
Employees Worked With
January 08, 2019
New tires Every thing was explained upfront and I had a loaner car. Service was done in a timely manner. Everyone was very polite and very good Every thing was explained upfront and I had a loaner car. Service was done in a timely manner. Everyone was very polite and very good More
by DEB
Employees Worked With
Martin Dodd
January 08, 2019
Always a positive experience at Herb Chambers Auburn Martin is always a pleasure to work with. The new waiting room is very nice and inviting. It is easy to schedule appointments and the wait time is min Martin is always a pleasure to work with. The new waiting room is very nice and inviting. It is easy to schedule appointments and the wait time is minimal. More
by Maureen9
Employees Worked With
Martin Dodd
December 31, 2018
2nd service of new Highlander The 2nd service of the Highlander I purchased last year went smoothly. It took less than an hour and the waiting room was pleasant. No complaints. The 2nd service of the Highlander I purchased last year went smoothly. It took less than an hour and the waiting room was pleasant. No complaints. More
by JA65
Employees Worked With
December 31, 2018
Good news I went to the dealership after my 2 year Toyota Care had expired.I hadn't put enough miles to have my oil changed, so it was just having the tires rot I went to the dealership after my 2 year Toyota Care had expired.I hadn't put enough miles to have my oil changed, so it was just having the tires rotated and check all the fluid levels. The brakes were checked and the tires also.I was told that everything looks good and they would see me in 6 months for an oil change service. More
by happy squeaky
Employees Worked With
Chan Nguyen
December 15, 2018
Great service and best advisors,Chan . Was informative and helpful. I would recommend this dealership to my friends and family. I will see you for my next service. and best advisors,Chan . Was informative and helpful. I would recommend this dealership to my friends and family. I will see you for my next service. More
by Luka
Employees Worked With
Other Employees :
Chan Nguyen, Martin Dodd, Lauriann Tambone, Dylan Hoang, Mateo Lako, Amanda Rossi
