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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,160 Reviews

1,160 Reviews of Herb Chambers Toyota of Auburn - Service Center

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October 11, 2024

I had my car serviced there today and the staff was great. We didn't have to wait long. More

by tracypage999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Herb Chambers Toyota of Auburn responded

This is great to hear, Tracy! Thank you for choosing Herb Chambers Toyota of Auburn!

October 10, 2024

Nice waiting area, coffee, etc. usually the wait time is reasonable but sometimes over shoots More

by vibhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for your review and feedback. We appreciate you trusting the Herb Chambers Toyota of Auburn team with your service needs and we look forward to seeing you again in the future. Take care!

October 10, 2024

The dealership is very good and the associates were very helpful and friendly at the time I had my car service. More

by thuyletran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Herb Chambers Toyota of Auburn provided helpful and friendly service during your visit. We look forward to serving you again in the future!

October 06, 2024

Experience at this dealership is determined by which service writer you get. Some are honest some not so much More

by Netdy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your feedback. We strive to provide consistent and transparent service across all areas of our business. Your input is valuable and will be used to help us improve our customer experience moving forward. Thanks again and please don't hesitate to reach out directly if there are any outstanding questions or concerns that we can address for you.

September 26, 2024

The staff was incredibly helpful and knowledgeable. They clearly explained the work needed and provided a fair quote. I appreciated their transparency and attention to detail. The service was completed More

by laurajean08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that our team at Herb Chambers Toyota of Auburn provided exceptional service and went the extra mile for you. Thanks for sharing your positive experience and please don't hesitate to reach out if we can assist you again in the future!

September 22, 2024

Jim , service advisor was very heipful and walked me through the process step by step. Very satisfied More

by Bcorey33165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to hear that Jim provided helpful service during your recent visit here at Herb Chambers Toyota of Auburn. Thanks for sharing your satisfaction with us!

September 21, 2024

I didn’t have to wait for some one come and ask how can be I helped. He answered all my questions More

by Usha.patel7984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting our team at Herb Chambers Toyota of Auburn! We hope to see you again in the future!

September 21, 2024

The people are the best, its the only local place I like to go for service More

by Nicholsgrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Herb Chambers Toyota of Auburn responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! - Herb Chambers Toyota of Auburn

September 20, 2024

Service was great but wish I didn’t have to spent almost 3 hours there More

by Kpalaga
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for the review. We appreciate your patience and hope we have the opportunity to provide you with a more efficient experience next time. - The Herb Chambers Toyota of Auburn Team

September 20, 2024

First time with Highlander oil change and tire rotation. Very easy check in and waiting area clean with plenty of area. Very pleased with all my needs. Was in an out in a little over one hour. Changed synt More

by misstricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your positive experience with us! We're glad to hear that the service at Herb Chambers Toyota of Auburn met all your needs efficiently. We look forward to assisting you again in the future!

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