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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
996 Reviews

996 Reviews of Herb Chambers Toyota of Auburn - Service Center

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November 16, 2023

Excellent service Very nice people thank very much for the service I like to recommend to others More

by Ania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Herb Chambers Toyota of Auburn responded

Hi Ania! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Toyota of Auburn! We appreciate it!

November 16, 2023

The employees are very attentive, friendly and very helpful. Especially, the service advisors and technicians are knowledgeable and honest. More

by thuyletran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the 5-star rating! We're glad to know you had a positive experience with our team at Herb Chambers Toyota of Auburn! We strive for honesty and top-notch service! Safe travels!

November 15, 2023

Excellent service with a friendly attitude. They don’t pressure you into unnecessary work or parts. More

by Leb69ma
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
Nov 15, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the 5-star rating! We're pleased to hear that you experienced excellent service with a friendly attitude during your visit. We look forward to serving you again! Have a great ride!- The Herb Chambers Toyota of Auburn Team

November 15, 2023

Service was good. Wait time was too long. Overall was ok. Wait time needs work. More

by 7debbiemcgee7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Herb Chambers Toyota of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Toyota of Auburn this awesome review, thank you!

November 14, 2023

I fell that we should not have been charged for new tire. We purchased a warranty on tires when we purchased the car. I wasn't there when the service was performed. More

by thegardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wasn't there
Nov 15, 2023 -

Herb Chambers Toyota of Auburn responded

We appreciate your feedback and understand the concern about the tire charge. At Herb Chambers Toyota of Auburn, we strive to ensure all warranty details are clear. We'd like to look into this for you - please reach out so we can address any misunderstandings together!

November 11, 2023

Service depart very friendly and helpful. Explained every part of the repairs well. Thank you More

by evoras527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting the Herb Chambers Toyota of Auburn team with your vehicle's repairs! We appreciate the positive feedback about your experience and hope you won't hesitate to reach out if we can be of service again in the future!

October 31, 2023

Arrived on time and was greeted by Jim who listened to my concerns he helped me right away helping with my connections to add new phone on my vehicle. Also he explained that buying a prepaid service for oil More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Herb Chambers Toyota of Auburn responded

Hi Cynthia! It's great to know that Jim was able to assist you promptly and provide valuable advice at Herb Chambers Toyota of Auburn. We're all about helping our customers save! Thanks for the review.

October 28, 2023

Extremely nice, courteous, the technician that serviced my vehicle Chris was very knowledgeable and personal. I did appreciate him going above and beyond what he had to do to get my vehicle back to me. More

by michael.livsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Herb Chambers Toyota of Auburn responded

Michael, it's great to know that Chris and our team at Herb Chambers Toyota of Auburn went above and beyond for you. We appreciate your kind words!

October 27, 2023

Very good service. Everybody was helpful and took care of all my needs. thank you More

by denis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Herb Chambers Toyota of Auburn responded

We're so happy to hear it, Denis! Thank you for being a Herb Chambers Toyota of Auburn customer!

October 27, 2023

Brought my vehicle in for a Registration Sticker. Sat saw me within a couple of minutes. More

by Theresa KA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Herb Chambers Toyota of Auburn responded

Theresa, thanks so much for visiting Dat & the team here at Herb Chambers Toyota of Auburn! We hope we have the opportunity to serve you again in the future!

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