Herb Chambers Toyota of Auburn - Service Center

Waited six months to get my second key for my vehicle, not good on Toyotas part for having customers wait to get a second key. Was very afraid to lose the one key they gave me, when I called customer serv not good on Toyotas part for having customers wait to get a second key. Was very afraid to lose the one key they gave me, when I called customer service and express my concerns about it, they didn’t seem to care that they are only giving customers one key. There reasoning was they are behind on making keys. More

Very friendly staff had an appointment with service and was in and out quickly. I will definitely be back for my next service! was in and out quickly. I will definitely be back for my next service! More

My family and I have been purchasing Toyota vehicles for quite some time. We’ve had a good experience with Toyota and their service to our vehicles. quite some time. We’ve had a good experience with Toyota and their service to our vehicles. More

Had recent service on my vehicle and Jim was very helpful and comfortable to talk to. Will definitely refer Her Chambers Toyota and Jim to my friends for service. and comfortable to talk to. Will definitely refer Her Chambers Toyota and Jim to my friends for service. More

James was great and very professional. The entire service appointment was very smooth. This was my first appointment so I didn’t really know what to expect but I was very satisfied! The entire service appointment was very smooth. This was my first appointment so I didn’t really know what to expect but I was very satisfied! More

Clean with a very reasonable manager and most of staff are decent I like Dat, the service agent. Not my first time to deal with him and he’s proficient in his job and respectful of customers are decent I like Dat, the service agent. Not my first time to deal with him and he’s proficient in his job and respectful of customers More

I have cracks in my dash cluster glass. I was told that the master mechanic of 20 years never saw this before. Nothing was done other than giving me a phone number to call Toyota. That is e I was told that the master mechanic of 20 years never saw this before. Nothing was done other than giving me a phone number to call Toyota. That is extremely unacceptable. I’m a service manager at a dealership and I would never Ganda customer a phone number as tell them to call the OEM. This issue with the dash is all over the internet. Very confused and not happy. I get to look at cracks on y dash glass everyday on a vehicle I consider new More

Very professional and courteous. Scheduled service when smoothly and was done when expected. Thank you Scheduled service when smoothly and was done when expected. Thank you More

Great service. Very efficient, courteous. I would recommend their quality of work to others in the future. Very efficient, courteous. I would recommend their quality of work to others in the future. More

Regular service appointment went fine. Jennifer was very personable and easy to deal with. Service was completed in a timely manner. Jennifer was very personable and easy to deal with. Service was completed in a timely manner. More