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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,149 Reviews

1,149 Reviews of Herb Chambers Toyota of Auburn - Service Center

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August 14, 2021

Cameron is an enthusiastic employee who was very Attentive and helpful. I took my car for an oil change and to rotate the tires. The staff were very friendly and professional. More

by Ellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron , Cierra Pellot, Clifford Quayson, Vu Nguyen, Antony Moreta
Aug 17, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for this fantastic feedback! We're glad Cameron took great care of you during your recent visit here at Herb Chambers Toyota of Auburn and we'll be sure to share your kind comments with him. Thanks again for your business and please don't hesitate to reach out if we can be of service to you again in the future!

August 10, 2021

The dealership was very friendly and understanding on what my concerns were and the service department took care of the issue. The advisor and manager were awesome to deal with as well . Knowing this. More

by Andy.femino1,@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos
Aug 11, 2021 -

Herb Chambers Toyota of Auburn responded

It was our pleasure, Andy! We appreciate you taking the time to share this experience and look forward to seeing you again in the future. Take care! - The Herb Chambers Toyota of Auburn Team

August 09, 2021

Quick response to appointment request and prompt, perfect repair. Professional service staff who explained everything for my particular issue and performed a perfect repair. A+ More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Herb Chambers Toyota of Auburn responded

Chris, We're so glad our team could help you have an A+ experience at Herb Chambers Toyota of Auburn! Thank you for leaving us your five-star review and feedback! We hope you come back to see us again soon!

August 08, 2021

The salesman was very professional He got me in-and-out of there very quick very very very nice person More

by Kevin D
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for the five-star review, Kevin! We're glad to hear it! – Herb Chambers Toyota of Auburn

August 07, 2021

Excellent prompt service and communication Brian is awesome and was thorough in helping complete the service, I was impressed with the cleanliness and fast atmosphere More

by jemac397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Aug 09, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your positive experience with Brian and the Herb Chambers Toyota of Auburn service team! It was our pleasure to take care of you.

August 06, 2021

Great friendly and fast service ! Boun in the service department was Fabulous! Highly recommend Herb Chambers Toyota! More

by Carols1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boun Vilayvanh
Aug 06, 2021 -

Herb Chambers Toyota of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Toyota of Auburn this awesome review, thank you!

August 04, 2021

My service at Herb Chambers was fast and easy as possible. Boun was great, very polite, and very knowledgeable. I would definitely recommend him and the team to anyone! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boun Vilayvanh
Aug 04, 2021 -

Herb Chambers Toyota of Auburn responded

Thanks so much, Mike. We look forward to your next visit with us! - Herb Chambers Toyota of Auburn Team

August 03, 2021

The service experience was excellent in many ways. The job was completed timely and at a fair cost. More

by Ecoleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Aug 03, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota of Auburn, we appreciate your positive feedback!

August 03, 2021

They were fast and reliable and were able to get my new car stickered quick More

by stephaperkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boun Vilayvanh
Aug 03, 2021 -

Herb Chambers Toyota of Auburn responded

We're so happy we could provide a five-star experience! Thank you for choosing Herb Chambers Toyota of Auburn! We'll see you at your next service appointment!

July 26, 2021

MarinDodd was courteous,friendly,informative given list of what needed to done.advised me if they found a problem would call before for permission to continue.Excellent service advisor.Would ask for his in More

by Micki6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Jul 26, 2021 -

Micki6 responded

Yes

Jul 28, 2021 -

Herb Chambers Toyota of Auburn responded

We can't thank you enough for your feedback! We appreciate your recommendation, and hope you share your experience working with Marin with friends and family! -Herb Chambers Toyota of Auburn

Jul 28, 2021 -

Micki6 responded

My pleasure!!

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