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Herb Chambers Toyota of Auburn - Service Center
Auburn, MA
1,144 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,144 Reviews of Herb Chambers Toyota of Auburn - Service Center
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April 20, 2021
Your service department continues to go above and beyond, especially Martin Dodd. He is top notch, always professional, and such a kind and caring person. I have worked with many service advisors and Martin especially Martin Dodd. He is top notch, always professional, and such a kind and caring person. I have worked with many service advisors and Martin is surely a true asset to the company. More
by CL5cedar
April 20, 2021
Fixed my passenger mirror at no cost to me. The service was fast. Every one was professional and friendly. Detailed printed invoice was very nice. was fast. Every one was professional and friendly. Detailed printed invoice was very nice. More
by Mike LARGE
Employees Worked With
Martin Dodd
April 18, 2021
Alyssa and the service team (incl. Dat) at Herb Chambers Auburn get a well-deserved A+++++ rating in customer service. I travel a distance of approx. an hour to go to this dealership because of their custom Auburn get a well-deserved A+++++ rating in customer service. I travel a distance of approx. an hour to go to this dealership because of their customer service - to me, this fact alone is worth the drive. Thank you all for making every experience excellent! More
by fancypantsmama
April 13, 2021
Another great service experience at Herb Chambers Toyota of Auburn. Staff is always friendly, service was great. Price for oil change, multipoint inspection and tire rotation was reasonable. Waiting area of Auburn. Staff is always friendly, service was great. Price for oil change, multipoint inspection and tire rotation was reasonable. Waiting area is spacious and comfortable. More
by GrumpyITGuy
Employees Worked With
April 13, 2021
I brought my car in for a new battery and an oil change. James from the service dept also found a recall that my car needed. They took care of everything within a reasonable amount of time. Additionally, in James from the service dept also found a recall that my car needed. They took care of everything within a reasonable amount of time. Additionally, informing me that my brakes will need some tending to since they were rusted over. No sales pressure but added more work for myself this spring. More
by Forever in a Toyota!
Employees Worked With
April 04, 2021
Came un for an oil change and left buying a new car. Saw thought it was pretty. Clifford made it all so quick and painless. thought it was pretty. Clifford made it all so quick and painless. More
by lecornetta
Employees Worked With
Other Employees :
Martin, Matt Parzych, Clifford Quayson
March 31, 2021
The service I received was fantastic! Everyone was very professional and courteous. I highly recommend Herb Chambers Toyota of Auburn whether you need your car serviced or if you’re in the market for a new professional and courteous. I highly recommend Herb Chambers Toyota of Auburn whether you need your car serviced or if you’re in the market for a new/used car! More
by krisidatreska
Employees Worked With
Other Employees :
Tomi Tsitsos, Chan Nguyen, Dylan Hoang
March 24, 2021
Great service as usual! If there's anything that keeps a customer it's the service department; it certainly isn't the sales! I will not let anybody touch my vehicle other than the auburn service department. customer it's the service department; it certainly isn't the sales! I will not let anybody touch my vehicle other than the auburn service department. More
by Sjwade68
Employees Worked With
March 13, 2021
I have always been treated with respect and professionalism from all the employees! The dealership is friendly and there is always free coffee all water to drink! The dealership is always clean professionalism from all the employees! The dealership is friendly and there is always free coffee all water to drink! The dealership is always clean and they ask before they do any repairs on my car! More
by Sandy
Employees Worked With
March 11, 2021
I am very happy with the service received. I bring in my vehicle every 5,000 miles and this was my 120,000 mile service appointment. I am even happier that Martin Dodd has returned to Auburn. In 2020, I m vehicle every 5,000 miles and this was my 120,000 mile service appointment. I am even happier that Martin Dodd has returned to Auburn. In 2020, I missed his great smile and welcoming personality. During this service, he kept me up-to-date on the work that was required, the costs involved and the subsequent status as to expected completion time. I do have one complaint. When the remodeling started, this dealership/servicing facility stopped providing car washing and vacuuming services at no charge, It's time to bring that back. I've heard other customers complain about this, and it is hurting Auburn's reputation. Yesterday, I requested that upon completion of the work I had done, which was expensive, that my Highlander be vacuumed and washed. That request was immediately honored. Neither myself or other customers should have to ask for these two services. We paid a lot for our vehicles to start with and it is expensive to be diligent and come in every 5,000 miles to maintain our vehicles. The least this dealership can do, is to wash and vacuum the cars they sell and service. Loyal customers should be rewarded in this manner. Best Regards, Janice R. LeBlanc More
by jrleblanc
Employees Worked With
Martin Dodd
