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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,144 Reviews

1,144 Reviews of Herb Chambers Toyota of Auburn - Service Center

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January 08, 2021

Very professional, friendly and as timely as was possible based on the work that was required. It was a routine maintenance appointment coupled with a safety recall for a fuel pump on my mini van. More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
Jan 14, 2021 -

Herb Chambers Toyota of Auburn responded

Brandon - Thank you for the five-star review! We're so happy to hear that our service department was able to assist you with your recall and maintenance. Thank you for your business and we look forward to assisting you again in the future! - Herb Chambers Toyota of Auburn team

December 29, 2020

Alysa is a awesome service writer she is always very pleasant and helpful. I would recommend anyone to this dealership. Also Matt P the guy who I bought my car from. More

by PB1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Herb Chambers Toyota of Auburn responded

PB1959 - Thank you for providing us with this great feedback! Alyssa and Matt are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs! - Herb Chambers Toyota of Auburn team

December 26, 2020

Everything went better than I could have thought. The time involved in dropping the truck off and in picking it up was remarkable and so easy.I would highly recommend this service to anyone. More

by Liod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen
Dec 29, 2020 -

Herb Chambers Toyota of Auburn responded

Liod - Thank you for sharing your experience with us! We're so pleased to hear that our team was able to assist you with your service needs in a quick and timely manner. Thank you again and please let us know if there is anything we can assist you with in the future! - Herb Chambers Toyota of Auburn team

December 14, 2020

I had my Toyota Rav4 in for its 10,000 mile check and was in and out of there in half hour no problems. Service tech was very friendly and I have no complaints. More

by cmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Herb Chambers Toyota of Auburn responded

cmartin - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with our service department! If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Toyota of Auburn team

December 12, 2020

I’m glad I bought my new Toyota from her chambers. They stick bye their word. The service is also very professionally handled. Thank you More

by Mr.jordanbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Herb Chambers Toyota of Auburn responded

Mr.jordanbrooks - Thank you for taking the time to share your encouraging words and kind recommendation of our dealership! At Herb Chambers Toyota of Auburn, we take great pride in surpassing any and all expectations you might have in your vehicle service decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Toyota of Auburn team

December 11, 2020

The service writer / manager followed through in caring that my vehicle was serviced correctly. He was able to fulfill all service requests made. Prompt work. More

by Taco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
Dec 28, 2020 -

Herb Chambers Toyota of Auburn responded

Taco - Thank you for the great feedback! We're so glad you had a successful and positive experience here at Herb Chambers Toyota of Auburn. Please let us know if any other automotive needs arise in the future, as we are always happy to help! - Herb Chambers Toyota of Auburn team

December 01, 2020

Quick and easy service appointment as usual, no complaints at all. I scheduled a service appointment online, and they took me in as soon as I got there and was out within an hour. More

by Michael
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Parzych
Dec 22, 2020 -

Herb Chambers Toyota of Auburn responded

Michael - Thank you for the five-star review! We're so happy to hear that our service department was able to assist you. Thank you for your business and we look forward to assisting you again in the future! - Herb Chambers Toyota of Auburn team

November 17, 2020

I have owned my Camry for one year and generally the service has been exceptional. In my most recent visit I did have to wait by my car upon arrival for about 8 - 10 minutes before anyone came to me. More

by ksullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen
November 10, 2020

Always exceptional customer service at Herb Chambers Toyota Auburn! Diagnosed the problem, ordered the part, and done! Pleasure to deal with, always courteous and professional ! More

by kathie0212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Herb Chambers Toyota of Auburn responded

Kathie0212 - Thank you for your kind words and for taking the time to share your positive experience with us! We're so glad to know that our team's efforts makes each visit a flawless one. We thank you for your business and look forward to working with you again in the future! - Herb Chambers Toyota of Auburn team

October 19, 2020

I enjoy the fact that even without a scedualed appointment my service needs are allways met in a timely matter. Thanks to a great service department at herb chambers toyota of auburn mass. More

by Petelataille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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