Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Rodney gave me Excellent service. I took my car there for service, and service was Excellent. I was in and out in good time. Everyone there is always so friendly. I took my car there for service, and service was Excellent. I was in and out in good time. Everyone there is always so friendly. More
Wonderful and easy car-buying experience!! Herb Gordon Subaru provided a quick and painless car-buying experience! The salesmen and managers were helpful, knowledgeable, and extremely professio Herb Gordon Subaru provided a quick and painless car-buying experience! The salesmen and managers were helpful, knowledgeable, and extremely professional. I highly recommend anyone to Herb Gordon. Mike Sarecky took great care of me and helped get me into my brand new car! Claudia was amazing as well! More
Straight forward and reasonable time frames. Great customer service and solid work! Doesn’t feel like they are offering services you do not need. Was able save big by letting them know the items Great customer service and solid work! Doesn’t feel like they are offering services you do not need. Was able save big by letting them know the items i replace myself and was able to pay a more comfortable price for my 30k service. More
Phenomenal service Rodney and the folks at Herb Gordon Subaru took great care of me when I brought my car in. I was in between my 30,000 mile service in my 36,000 mile Rodney and the folks at Herb Gordon Subaru took great care of me when I brought my car in. I was in between my 30,000 mile service in my 36,000 mile service and they went above and beyond to make sure that my car was fully up-to-date and changed out all my wiper blades for free based on the warranty and also gave me a discount because I’m military. I don’t typically ask for a discount but in this instance it was really nice of them to give it to me. Highly recommend this dealership for anybody looking to service their Subaru or any other vehicle! More
Amazing service! Always come here for service and Claudia is always informative and friendly. I have serviced my Impreza and now I service my STI here. Love their serv Always come here for service and Claudia is always informative and friendly. I have serviced my Impreza and now I service my STI here. Love their service department! More
Good place Claudia is amazing and can help you with anything. Very good about getting you a rental car when needed. The wait time is never too long. Claudia is amazing and can help you with anything. Very good about getting you a rental car when needed. The wait time is never too long. More
Claudia is a great Asset to your organization I alerted Claudia, via text, just minutes prior to our arrival, of our service need. As we come to expect, she met us upon pulling into the garage. Sh I alerted Claudia, via text, just minutes prior to our arrival, of our service need. As we come to expect, she met us upon pulling into the garage. She ensured proper service of our vehicle and shared our next steps. We felt cared for, even as she made arrangements for Mike to update us as she took a few minutes for lunch. Mike updated us as Claudia dined. Two wonderful folks who make servicing the customer their #1 priority! Claudia closed us out and shared about our next big service that we plan to complete. Thanks for making service a top priority! More
Helpful Service Department Mike in the service department was very friendly and helpful when I recently got my car repaired. I only got the things I needed to get done done and Mike in the service department was very friendly and helpful when I recently got my car repaired. I only got the things I needed to get done done and the dealer helped me out of a jam when they didn't have to. Highly recommended. More
Great customer service Went in for one thing but several things were found to be wrong with the car. They were honest about the problem and explained everything very well. Went in for one thing but several things were found to be wrong with the car. They were honest about the problem and explained everything very well. Things took a little longer than expected but I was constantly checked on to see if I needed anything and updated regularly on the progress. More
Last minute A/C repair I have a 2017 Forrester, the A/C stopped working at the most convenient time - the middle of summer of course. I contacted Michael Goodman who was abl I have a 2017 Forrester, the A/C stopped working at the most convenient time - the middle of summer of course. I contacted Michael Goodman who was able to get me on the schedule on very short notice. Michael was able to coordinate with myself and the service department and had me out the door in just a few hours. He is extremely kind, professional and did a fantastic job getting everything taken care of in a timely manner. I absolutely recommend coming to Herb Gordon for service and working with Michael whenever possible. Thank you for a truly great customer experience! More












