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Herb Gordon Subaru

Silver Spring, MD

4.9
1,690 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,690 reviews

July 13, 2019

Rodney gave me Excellent service. I took my car there for service, and service was Excellent. I was in and out in good time. Everyone there is always so friendly. More

by Wolf2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Hanscom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Goodman, Harry Price, Bob Thompson, Claudia Herrera
Jul 16, 2019 -

Herb Gordon Subaru responded

Hello, thank you for your support! We're happy we could help. Thank you so much for choosing Herb Gordon Subaru as your first choice for service!

July 12, 2019

Wonderful and easy car-buying experience!! Herb Gordon Subaru provided a quick and painless car-buying experience! The salesmen and managers were helpful, knowledgeable, and extremely professio More

by Pearlthesuby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sarecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Dorfman, Claudia Herrera
Jul 13, 2019 -

Herb Gordon Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Herb Gordon Subaru as your first choice for service!

July 11, 2019

Straight forward and reasonable time frames. Great customer service and solid work! Doesn’t feel like they are offering services you do not need. Was able save big by letting them know the items More

by Tony888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
Jul 12, 2019 -

Herb Gordon Subaru responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Take care!

Jul 12, 2019 -

Herb Gordon Subaru responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Take care!

July 11, 2019

Phenomenal service Rodney and the folks at Herb Gordon Subaru took great care of me when I brought my car in. I was in between my 30,000 mile service in my 36,000 mile More

by Nrlingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Herb Gordon Subaru responded

We appreciate your positive review about your recent experience with us. We hope you continue to choose us for all your automotive needs! Take care!

Jul 12, 2019 -

Herb Gordon Subaru responded

We appreciate your positive review about your recent experience with us. We hope you continue to choose us for all your automotive needs! Take care!

July 10, 2019

Amazing service! Always come here for service and Claudia is always informative and friendly. I have serviced my Impreza and now I service my STI here. Love their serv More

by B-Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Jul 11, 2019 -

Herb Gordon Subaru responded

We are so happy to read such a great review about Herb Gordon Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2019

Good place Claudia is amazing and can help you with anything. Very good about getting you a rental car when needed. The wait time is never too long. More

by Cargirl2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Jul 11, 2019 -

Herb Gordon Subaru responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

July 08, 2019

Claudia is a great Asset to your organization I alerted Claudia, via text, just minutes prior to our arrival, of our service need. As we come to expect, she met us upon pulling into the garage. Sh More

by NDS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman, Claudia Herrera
Jul 10, 2019 -

Herb Gordon Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

July 06, 2019

Helpful Service Department Mike in the service department was very friendly and helpful when I recently got my car repaired. I only got the things I needed to get done done and More

by Rpurdy228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
Jul 07, 2019 -

Herb Gordon Subaru responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 03, 2019

Great customer service Went in for one thing but several things were found to be wrong with the car. They were honest about the problem and explained everything very well. More

by Sumsprang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
Jul 05, 2019 -

Herb Gordon Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Herb Gordon Subaru as your first choice for service!

July 02, 2019

Last minute A/C repair I have a 2017 Forrester, the A/C stopped working at the most convenient time - the middle of summer of course. I contacted Michael Goodman who was abl More

by dpoland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
Jul 03, 2019 -

Herb Gordon Subaru responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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