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Herb Gordon Subaru
Silver Spring, MD
1,640 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,640 reviews
November 03, 2023
Great dealership! The staff is very friendly and communicative. From the service associate to the loaner call folks, the whole process was smooth and I felt very taken The staff is very friendly and communicative. From the service associate to the loaner call folks, the whole process was smooth and I felt very taken care of! More
by melanie_muscar
Employees Worked With
Luis Prada
October 30, 2023
From the purchase to servicing my Subi, this is a great dealership to work with. See Debbie to buy, and Vitaliy for service - kind professionals! dealership to work with. See Debbie to buy, and Vitaliy for service - kind professionals! More
by mjobusch
October 24, 2023
Friendly, accommodating, conscientious about my time. Easy to schedule and able to fit in for reasonable emergencies. Easy to schedule and able to fit in for reasonable emergencies. More
by Christine
October 23, 2023
Al Goldberg was the best car sales person I have ever dealt with. He was honest and straight forward and made the whole process go very smooth. dealt with. He was honest and straight forward and made the whole process go very smooth. More
by timdailey888
Employees Worked With
Alan Goldberg
October 18, 2023
Always polite and on time. Good service of vehicle. I keep going back to Herb Gordon Subaru. Good service of vehicle. I keep going back to Herb Gordon Subaru. More
by n4opn
Employees Worked With
October 17, 2023
I have been coming to this dealership since 2005 when I purchased an outback XT. The service department has always treated me very well, and is the reason why I continue to purchase cars from this dealersh purchased an outback XT. The service department has always treated me very well, and is the reason why I continue to purchase cars from this dealership. Vitaliy and Ken are excellent service managers. More
by Mevogt
October 16, 2023
Extremely pleasant and easy to work with, almost immediate call backs and took care of my vehicle right away! immediate call backs and took care of my vehicle right away! More
by jdugan1
October 16, 2023
Great service, respectful and accommodating. Kept me informed of progress and provided clear explanations and timelines. Kept me informed of progress and provided clear explanations and timelines. More
by Steve
Employees Worked With
October 15, 2023
Vitaly is amazing to work with -- he's patient, good at explaining things, and very knowledgeable. Lori was friendly, good at explaining things, and very helpful. Generally, the staff are positive and nice explaining things, and very knowledgeable. Lori was friendly, good at explaining things, and very helpful. Generally, the staff are positive and nice. The loaner vehicle was clean, new, and easy to drive. When I received my car, I also appreciated that it was clean -- washed on the outside and vacuumed on the inside. The Service Department is wonderful! More
by I Lim
Employees Worked With
October 12, 2023
Great 25,000 mile service. Always timely, courteous and professional. Very happy with our 2021 Forester and the dealership. Always timely, courteous and professional. Very happy with our 2021 Forester and the dealership. More
by MGow
Employees Worked With
