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Herb Gordon Subaru
Silver Spring, MD
1,657 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,657 reviews
May 18, 2023
Service department is super considerate of customers and their time. Worked with Vitaliy today - 5 stars. their time. Worked with Vitaliy today - 5 stars. More
by hi2023
Employees Worked With
Other Employees :
Michael Goodman
May 12, 2023
11 years of the best service! Started with sales/ finance went to service ( Vitali is the BEST) and has progressed to the mechanics & shop staff! Only 2 times in 11 years has an Started with sales/ finance went to service ( Vitali is the BEST) and has progressed to the mechanics & shop staff! Only 2 times in 11 years has any fell short and those blips were solved immediately! Subaru driver and Herb Gordon fan forever! More
by Kegman53
May 11, 2023
Fantastic service department! Always quick and will provide answers to any questions and makes sure you understand what’s going on with the car and with the scheduled service. Always quick and will provide answers to any questions and makes sure you understand what’s going on with the car and with the scheduled service. More
by Patrick
May 09, 2023
@Rodney Rogers and team are always wonderful - they recognize customer loyalty and keep me coming back for all car servicing needs recognize customer loyalty and keep me coming back for all car servicing needs More
by khyzer24
Employees Worked With
May 08, 2023
Getting better with customer arriving for appointment. Help was right away. Communication throughout the service. Help was right away. Communication throughout the service. More
by Greatgatex
May 06, 2023
Mr. Rodney Rogers and his team always provide top tier excellence. He explains all the details in a comprehensible manner. He is up to date with any possible missed recalls. As long as Subaru has Mr. Roge excellence. He explains all the details in a comprehensible manner. He is up to date with any possible missed recalls. As long as Subaru has Mr. Rogers they have a customer in me. More
by MNJ
Employees Worked With
May 05, 2023
My service advisor Michael G. & technician Kevin C. we’re super helpful. They answered any questions and concerns I had about my service. The environment was very welcoming. Herb & technician Kevin C. we’re super helpful. They answered any questions and concerns I had about my service. The environment was very welcoming. Herb Gordon Subaru never fails to take good care of my Subaru. I would recommend this dealership to any Subaru owner. More
by Bethany R.
Employees Worked With
Other Employees :
Michael Goodman, Harry Price, Luis Prada
May 05, 2023
GREAT SERVICE GREAT PEOPLE TO WORK WITH . always kind and responsive. WORK COMPLETED ON TIME EVERY TIME always kind and responsive. WORK COMPLETED ON TIME EVERY TIME More
by CURTISDAY478
