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Herb Gordon Subaru

Silver Spring, MD

Overview
Employees
Reviews
Vehicles
4.9
1,640 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,640 reviews

January 25, 2023

Always goes above and beyond with service. Great waiting area and friendly people working here More

by Km
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2023 -

Herb Gordon Subaru responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2023

Great service. Right in time. Every time, I have a loaner which makes the life easier. More

by venkatsimhadri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2023 -

Herb Gordon Subaru responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2023

Staff is always efficient and able to assist with any car problems large or small. More

by AR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Prada
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Jan 23, 2023 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2023

I always get top notch service from Herb Gordon, and especially from Michael Goodman who handles the service for my Subaru. I always know that whatever the problem is, he will get it fixed, asap! He’s t More

by artworld8b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Prada
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Jan 23, 2023 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 19, 2023

Awesome and fast service. Came in for oil change and was in and out. Great team that does amazing job. Thank you. You all rock. More

by Wrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitaliy Khlebnikov
Report | Print
Jan 21, 2023 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 18, 2023

Service Manager Greg and Service Advisor Harry are always responsive, honest and sincere. So hard to find a dealer service department like this, being headed and staffed by these awesome people. More

by K.N.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Price
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Jan 20, 2023 -

Herb Gordon Subaru responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

January 16, 2023

The Service Department at Herb Gordon Subaru is the best of any dealership I've dealt with in 53 years. The people in Service personify the best in knowledge, professionalism, courtesy, friendliness and ho More

by Hal.stein39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Hanscom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Withrow, Harry Price
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Jan 18, 2023 -

Herb Gordon Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. We hope you continue to choose us for all your automotive needs! Take care!

January 13, 2023

I always get great service from Herb Gordon Subaru, and Vitaly always takes care of me! We have been coming here for years and I’ll never take my Subaru anywhere else More

by katieshannon715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 12, 2023

The advisor made sure an it specialist helped me with a info screen problem with pairing my cell phone. More

by Cohen.steveh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha an it specialist., Luis Prada
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Jan 11, 2023 -

Cohen.steveh responded

The service dept was very efficient and helpful. Solved my concern and kept me informed of every step.

January 08, 2023

Friendly service and good communication in what your car needs.The wait time wasn't long. More

by hectorzapata78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Herb Gordon Subaru responded

Hello, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

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