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Herb Gordon Subaru
Silver Spring, MD
1,637 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,637 reviews
October 03, 2022
Rodney has been my go to for over 5 years for my WRX. Excellent service each and every time. Always a pleasure working with him. Excellent service each and every time. Always a pleasure working with him. More
by wrx_guy
Employees Worked With
September 23, 2022
We’re very thorough, friendly and helpful, clean environment , stayed on schedule, have recommended to friends environment , stayed on schedule, have recommended to friends More
by Billpapas2020
September 17, 2022
The fact that they are minutes away from our home, they also cater to their customers excellently! I am so satisfied with my service advisor Harry Price, he’s professional, honest and knowledgeable. also cater to their customers excellently! I am so satisfied with my service advisor Harry Price, he’s professional, honest and knowledgeable. More
by fauve116
Employees Worked With
Harry Price
September 17, 2022
Muhammed was great during my process and very professional providing all the information related with the car I was looking. Highly recommended A±±. Excellent service and attention to the custom professional providing all the information related with the car I was looking. Highly recommended A±±. Excellent service and attention to the customer. More
by Alexis
September 15, 2022
The service department is very helpful. The work is always done sooner than they promise. The work is always done sooner than they promise. More
by lgs1953
September 14, 2022
Excellent service every time I’m here. They are friendly and explain everything they will do, never upwelling and always erring on the side of caution. Michael keeps things light hearted. They are friendly and explain everything they will do, never upwelling and always erring on the side of caution. Michael keeps things light hearted. My wife and I will continue coming here for all service needs, small or large. More
by Lynda I.
September 13, 2022
This dealership is always responsive BUT the best part of the dealership is the customer service. Mr. Rodney Rogers has provided absolutely wonderful customer service for me at each visit. He truly cares ab the dealership is the customer service. Mr. Rodney Rogers has provided absolutely wonderful customer service for me at each visit. He truly cares about his customers and always takes the extra step to ensure everything is as it should be! Herb Gordon Subaru should be extremely proud of Mr. Rogers’ excellent customer service and extensive knowledge about the product and his clients! He’s the best! More
by Sheilafleishell
Employees Worked With
September 13, 2022
First time customer here - have to say, I was really impressed by the attention to detail, customer service, and follow up. It was refreshing to find a dealer that really makes the effort to put the cus impressed by the attention to detail, customer service, and follow up. It was refreshing to find a dealer that really makes the effort to put the customer first. Will definitely be back. More
by rubensteindc
September 11, 2022
Highly recommend working with Marc LaSanta! He was honest, responsive to questions, and generally great to work with. Even when there were unexpected physical limitations (on the customer side) He was honest, responsive to questions, and generally great to work with. Even when there were unexpected physical limitations (on the customer side), Marc was patient in helping us find and decide on the right vehicle. More
by Gloria
Employees Worked With
Marc LaSanta
