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Herb Gordon Subaru
Silver Spring, MD
1,640 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,640 reviews
June 13, 2022
An excellent service and parts department with accurate time and price estimates, and some of the best customer service you can ask for! time and price estimates, and some of the best customer service you can ask for! More
by Jwkurtzdc
Employees Worked With
Other Employees :
Harry Price, Luis Prada
June 10, 2022
We've purchased two Foresters from Herb Gordon Subaru and have been pleased with the experience each time. We've also been in touch with them for follow up on paperwork after moving to a new state. They've a have been pleased with the experience each time. We've also been in touch with them for follow up on paperwork after moving to a new state. They've always been friendly, helpful, and prompt. I can't recommend them highly enough. More
by jeffnjulia
Employees Worked With
Michael Roy, Nicole Gordon
June 10, 2022
Ken did an outstanding job today from intake to delivery of my vehicle. He was very professional and customer service oriented of my vehicle. He was very professional and customer service oriented More
by John
Employees Worked With
June 09, 2022
Very pleased that I was able to get in and out quickly with a scheduled appointment thanks to the handler taking care of it. Not so pleased with the bill. My coupon wasn’t processed correctly. My bill was with a scheduled appointment thanks to the handler taking care of it. Not so pleased with the bill. My coupon wasn’t processed correctly. My bill was revised but when I got home and checked they hadn’t taken off as much as I should have gotten . It wasn’t worth the effort to call them back about it. More
by Audrey Thomas
Employees Worked With
Harry Price
June 01, 2022
I had an amazing experience, Michael Goodman was wonderful and was extremely helpful! I’ll be sure to come back and ask for him….everytime! wonderful and was extremely helpful! I’ll be sure to come back and ask for him….everytime! More
by Christine.funderburk
Employees Worked With
June 01, 2022
Amazing! Michael took such good care of me - bring car in immediately, loaner provided, and warranty work at zero charge! I had to have my transmission repl Michael took such good care of me - bring car in immediately, loaner provided, and warranty work at zero charge! I had to have my transmission replaced. No hassle, no nothing. I’m so thankful. My first Subaru and this makes me a customer forever. More
by Marv
Employees Worked With
