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Herb Gordon Subaru
Silver Spring, MD
1,640 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,640 reviews
May 01, 2022
I had an excellent experience at Herb Gordon Subaru. Luis Prada, my service advisor, was very courteous, honest, and informative. The other team members I encountered were very pleasant as well. The wor Luis Prada, my service advisor, was very courteous, honest, and informative. The other team members I encountered were very pleasant as well. The work on my car was completed quickly and at half the cost quoted by a different Subaru dealer. There was a nice quiet waiting area upstairs. Although not the closest Subaru dealer to me, Herb Gordon is now my go to location for all maintenance and repair needs. More
by Mini
April 30, 2022
Dealer went above and beyond to provide excellent service!! Really amazingly responsive and concerned to have a satisfied customer!! service!! Really amazingly responsive and concerned to have a satisfied customer!! More
by Eegold88
Employees Worked With
Other Employees :
Cashiers handling loaners were great! , Harry Price
April 29, 2022
Gary did an excellent job and took the extra effort to ensure a smooth car buying experience. ensure a smooth car buying experience. More
by M.j.barry89
April 28, 2022
They are very customer oriented. Always available for clarification. They are always ready to receive customer and do a fabulous service. Always available for clarification. They are always ready to receive customer and do a fabulous service. More
by Rajan.issac
Employees Worked With
Luis Prada
April 27, 2022
Michael Goodman has been our rep since we bought our Subaru and he’s great to work with- straightforward advice, accurate estimates, easy to work with. Recommend him and Herb Gordon Subaru highly. Subaru and he’s great to work with- straightforward advice, accurate estimates, easy to work with. Recommend him and Herb Gordon Subaru highly. More
by Eganab
Employees Worked With
April 27, 2022
I've been working with Rodney for years and he has always delivered excellent service. A+ Service to him and the entire team. delivered excellent service. A+ Service to him and the entire team. More
by jsmiller391
Employees Worked With
April 26, 2022
The professionalism, expertise, care, and diligence of those who work here is unmatched. Every time we have brought our 2019 Ascent in for routine or repair work, we leave feeling confident and taken care those who work here is unmatched. Every time we have brought our 2019 Ascent in for routine or repair work, we leave feeling confident and taken care of. Michael is especially conscientious and has always gone the extra mile when we work with him. More
by emelbenn
Employees Worked With
April 22, 2022
I bought my Subaru about 10 years ago from Herb Gordon and have only had it serviced with them. They are quick, reasonably priced and Michael is great at explaining what would be good to do vs. what is a and have only had it serviced with them. They are quick, reasonably priced and Michael is great at explaining what would be good to do vs. what is actually necessary. More
by CG
Employees Worked With
April 22, 2022
I just had my 6000 mile service with Luis he was great. He kept me informed. He kept me informed. More
by Jeanetteedixon
